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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-09-18

Incredibly full range of OEM parts, and excellent support.

"I tried to purchase three parts for GE appliances locally, but those parts would have been backordered and delayed. Appliance Parts had all three in stock, at great prices, and good timing for delivery to my home. Add the detailed video guides for installation, and they are an awesome company. You can't beat that!"

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Rep reply posted 2020-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-18

Damaged part replacement

"Purchased part that arrived damaged, although with a straightening out was still usable. Emailed experience and part replaced directly. "

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Rep reply posted 2020-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-17

Easy order, quick delivery

"Easy order, quick delivery. Sven Engblom."

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Rep reply posted 2020-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-16

correct parts arrived on time.

"correct parts arrived on time."

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Rep reply posted 2020-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-09-16

Still no news

"Ordered on 9/4. now 9/16 haven't heard a thing about the order from them?
"

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Rep reply posted 2020-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. The part that you ordered (# AP5331284) is currently on a factory backorder with the manufacturer, which means that we do not currently have any stock and we are waiting on more. The estimated date of availability is currently 11/18/2020. Please keep in mind the date is an anticipated date and may change due to the manufacturer’s availability of the part. We apologize for this unexpected delay and for the delay in response for the item being on backorder!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-16

excellent product

"Easy to find the part.
Ordering adn delivery were very easy and fast.
"


Rep reply posted 2020-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-09-16

Didn't fix problem

"Order was based on the statement stating that 80% of the time this would fix the problem, well it didn't.
But I now have a new part on an old dishwasher.
"

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Rep reply posted 2020-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We apologize that we couldn't help you fix your appliance, but we would be happy to continue to offer diagnosis assistance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-16

Easy to use site, complete stock, fast delivery

"They really are the applicance parts professionals"

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-16

JennAir clock replacement knobs

"Expert service and wonderful attitude!"

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-15

Easy, Fast, Perfect

"It was easy to place the order and the package arrived in three days. My stove is working just like new with the new part."

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-15

Quick reliable service

"Easy ordering..informative and fairly priced quality replacement parts "

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-14

Suelu55

"Everything was so easy from ordering, receiving and installation. Could not have been simpler."

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-14

Great Service

"Easy website, great service; crisper track fits perfectly. Thank you"

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-14

"The agitator came quick (within a week) and easy to install. Thanks."

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-14

Repair for Water Leak at rear of Samsung Lower Ice Maker

"I got the help and parts I needed to do the work myself. There was also a video for the install that told me everything I needed to do. Customer service was great. I'm very satisfied."

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Rep reply posted 2020-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”