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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-08-04

Fantastic Customer Service

"Part arrived and it was broken. Called Appliance Parts Pros and they asked for a pic and sent me a new part right away. Thats all I can ask for. Thank you."


Rep reply posted 2020-08-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-04

Great help

"The video showed me exactly what I needed to do, and what part I needed to order. Shipping was fast!"

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Rep reply posted 2020-08-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-27

Front door lock replacement.

"I, ordered part on Saturday, received it on following Wednesday morning . Very satisfactory."

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-04

Great service as usual

"They answered the phone promptly and were very helpful getting me the right part. The woman I talked to was very personable and knowledgeable."

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Rep reply posted 2020-08-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-04

Got what I needed

"Great parts worked out well. Extra Screws were too expensive."

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Rep reply posted 2020-08-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-03

Perfect part for the job.

"Needed a condenser fan replacement. Arrived in 4 days and for perfectly. Refrigerator working like new. Thank you. "

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Rep reply posted 2020-08-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-03

Highly recommend.

"Perfect NOS. Prompt.



Done
"

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Rep reply posted 2020-08-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-03

Accurate and on time

"Easy to find parts and repair videos are great. Good pricing and always delivered on time."

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-03

Great service,

"Ordered a part and watched video, put the part in but had problem. Called help desk fixed it!"

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-03

GAS RANGE BROILER IGNITER

"Had to order a new igniter for my gas range, Appliance Pros' website was easy to use once I had the correct model # from my specific range. I identified the part, got it ordered and it shipped the next day, and it was received within three days. I've since installed it and it worked perfectly. I had to do a little engineering with the connections to install it, but it wasn't overly difficult. I'd recommend always having some electrical accessories (electrical tape, various wire nuts & electrical connectors, etc...) and tools (wire cutter/stripper) available when doing any home repair work like this since this type of situation isn't unusual. Also, the price was comparable to other websites so I didn't over-pay. And the quality of the part appeared excellent. The only disappointment was that the part wasn't packed in the box very good (no cushioning material at all so it was able to bounce around inside the box). They should have used plenty of bubble wrap or other packing material to secure it from moving. "

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-01

Fast shipping

"Items were delivered in 2 days "

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-01

great!

"saved us a ton of money - when you call them they are friendly and helpful! Will use again"

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-01

Great

"Right part right time on time "

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-01

perfect experience

"Site was easy to navigate, found the part I needed, ordered, it was delivered on time. "


Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-01

Fast Delivery and Quality Parts!

"Fast, Fast Service!!!! Great"

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Rep reply posted 2020-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”