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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-07-24

Dishwasher parts

"Website is user-friendly, even being able to recheck parts compatibility before ordering. We were amazed at the quick shipping, especially with the current situation. Lots of orders are taking weeks, instead of days for delivery. Pictures in instructions could be clearer, but are very usable. Parts are a definite improvement over the original."

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Rep reply posted 2020-07-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-24

Dryer repair

"Got the parts, watched the repair video again and half hour later problem solved"

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Rep reply posted 2020-07-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-24

Got the parts

"I found YouTube videos on how to take care of a dishwasher leak and searched Applince Parts Pros for the parts, easy. "

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Rep reply posted 2020-07-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-23

Right parts

"Your parts listing is easy to use and you seem to have everything!
Easy to order and fast deli. Highly recommended.
"

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-23

Stellar performance

"Quick delivery of the correct part!
"

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-23

Great Experience

"The parts were in stock and worked perfectly. I also liked the short video that explained how to replace the parts on my LG front load washer. My only complaint was shipping. 2 parts came from different warehouses. One used fed ex and arrived the next day! The other used USPS and it took over a week for the part to arrive. "

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-07-23

tag placement.

"glued tags need to be on a string and not on the element, i did not want to use chemicals to clean the glue off if you don't have knowledge or tricks you may have smoke coming out of your oven.
But it is wonderful having my oven cooking again. I will recommend you to others
"

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-23

Great experience

"Fast and exactly what I needed, thanks"


Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-23

Very helpful!

"Easy web site to navigate and fast delivery! The videos were very helpful to replace the part! "

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-22

Aesome!!

"Had what I needed.... easy to find.... super fast delivery"

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-22

awesome service

"Great response from the team when I received the wrong part...my error...they looked up the correct part and had it to me in no time. Worked like a charm and the video guides helped too."

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-22

Fast service

"The parts were easy to find on the website, accurate, well packaged, and came 2 days later. Very pleased!"

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Rep reply posted 2020-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-07-21

Be warned. Order the correct part or be prepared to PAY!!

"Made a mistake and ordered the wrong part. Contacted the company to RMA the part. But I had to pay for shipping. The shipping cost is $50. For a $82 part. I have not shipped the part back yet. Still fuming!"

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Rep reply posted 2021-03-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. While the customer is responsible for return shipping when returning a part, we do offer return labels for sale at a considerably cheaper price. I'm having one of our agents reach out to you with the details.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-21

Perfect Experience!

"The product was received exactly as ordered and expected. Will do more business with this supplier in the future!"

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Rep reply posted 2020-07-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-21

A1

"Delivered ahead of time perfect fit works perfectly. Price was reasonable.. All is greatt"

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Rep reply posted 2020-07-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”