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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-08-11

apeedy deliver product as advertised

"The part arrived in two days and was exact part that I needed"

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Rep reply posted 2020-08-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-11

The right part, delivered as promised!

"Great experience! I'll be back for my next DIY repair part"

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Rep reply posted 2020-08-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-11

The Right Parts the First Time

"Their web site took me right to the appliance I needed to fix and the parts were easy to identify. The repair went quick and easy."

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Rep reply posted 2020-08-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-08-11

TEN DAYS NO WORD

"It has ben ten days and I haven't heard anything about the part I ordered."

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Rep reply posted 2020-08-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for the delay. I've looked into your order and it is scheduled to arrive 8/15/2020 by end of day. We are sorry for any inconvenience this may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-10

Continued Service

"Product arrived quickly, well packaged and as described. Will continue to use going forward.
"

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Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-10

"The part arrived on time and the "how to" video was great."


Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-10

Quick accurate service.

"I ordered my parts and the order was fill and delivered promptly."

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Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-09

100% Reliable Company

"The website was easy to find and the part that I needed was easy to find. I ordered it and it arrived in a few days. Perfect!"

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Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-08-09

Parts as ordered, not shipped when promised One item being an aftermarket

"I ordered a door lock switch For a front load washing machine which came in and worked fine and I ordered a dryer lint filter which is not OEM but rather a cheap imitation that does not fit as well as the original and is poorly made yet they charged me top dollar, not happy about that ,furthermore I paid for expedited shipping and was told it would ship the same day in fact shipped four days later so much for expedited shipping and received it two or three days after that"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I do apologize for any inconvenience this situation may have caused. We have refunded you for the shipping costs for the inconvenience. If you can also provide us with the model and serial number of your washing machine we can inquire about the lint screen.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-09

Excellent service

"Even though I eventually cancelled the parts I had ordered as they were unnecessary, all of the people I had contact with by phone were very helpful. i would certainly recommend your company just for the excellent service."


Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-09

Door switches for microwave oven

"These parts worked perfectly!"

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Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-09

Exctly what I needed.

"Instillation was easy, less than ten minutes. And,more importantly, it did the job. And saved me from spending nearly a thousand dollars on a new refrigerator. I'm so gappy I found your company. "

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Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-08

Bought from them in the past

"Purchased a control board from them to fix my washing machine. Unfortunately discovered the actual problem was the transmission in the washing machine so had to return the part. It was the correct part at a very good price but I ended up not needing to install it. They have a great return policy and was very easy to do. I will use and recommend appliancepartspros for any future repairs I might encounter."

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Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-08

Quick delivery.

"Well packed. ."

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Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-08

Water line

"Water line fit perfectly. It was exactly the way it was represented."


Rep reply posted 2020-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”