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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-07-06

Cookin' again!

"The control transformer in our 2007 GE Advantium oven died of a power surge. APP had a replacement here in 2 days. Excellent!"

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Rep reply posted 2020-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-07-06

replacement ice cube tray could be thicker... appears less thick than original.

"installation video was fantastic!"

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Rep reply posted 2020-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-06

Best appliance seller

"This seller is the best because of many reasons: website is very well organized, contains parts hard to find, contains video and manual showing how to install, free and excellent technical support, last but not least their customer support was excellent,"

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Rep reply posted 2020-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-06

First time

"The right parts came in and no trouble putting in"

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-05

Seamless order

"Site easy to navigate and order on. Product arrived quickly and correctly. "

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-05

Easy job

"The video made it an easy job!"

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-05

Very helpful & informative website

"My oven stopped working, but I was able to diagnose the problem and get the new part installed in 1.5 days without my husband having to lift a finger. Appliance Parts Pros has excellent information, extensive parts availability, and the shipping was lightning fast. "

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-05

Great videos led to easy repairs.

"I ordered 3 different parts (timer, lid switch & pump) over past 8 months for 14 year old Whirlpool washer and watched associated video for each part to do the repair. Each repair went smoothly and the 3 parts fixed the problem. "

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-04

replaced a ice maker machine

"great very helpful on the phone"

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-04

Unbelievably great service.

"Simply put. Ordering couldn't have been easier. Great site, easy to navigate. Simple and detailed informational video on the site, showing exactly what to do. And the unbelievable part was the incredible turn around as the part was actually delivered a day later. I know they advertise fast shipping, but this was a very pleasant and unexpected surprise. "

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-04

Excellent and professional service.

"My order was lost in transit. I contacted the company and they immediately got a replacement part in the mail. Extremely fast service. We received the part today and our trash compactor is up and running again. Thank you. "

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-04

A great resource.

"Quick delivery and a video to show you how to install. What else could you want?"

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-04

Excellent

"Excellent video and speedy service "

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-04

Hard to find stove knobs

"Easy to find, buy and have delivered."

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-03

fast and accurate

"part fits and shipping was fast"

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Rep reply posted 2020-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”