"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"The spindle received does not fit my lawnmower. It was supposed to fit on the right side of my craftsman tractor mower. I had a repair shop owner/reseller order the part for me to make sure I got the right part, but it does not fit. I glanced over to the left side to see if maybe I got a left side spindle, but it will not fit the left side either.
Craftsman Model #: 917. 276600. "
"Everything was commendable, from easy pictorial navigating on their website to the exact part I needed, from the instructional video, from the ordering, to the prompt delivery.
I will always return to them if I need a part in future. "
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I easily found the party I needed at a good price, but more helpful was the video on installation on the website. It made the repair fast and simple."
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My Amana bottom freezer has ice build-up and leaked water due to a poorly designed drain. I bought a replacement drain from AppliancePartsPros and installed it and the problem is gone!"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Needed a new piece for refrigerator shelf. The website is great because you can put in the model number and then choose the piece you need directly from diagrams. Takes away any worry about ordering the wrong thing."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They sent the wrong part. Works but does not fit properly "
“I apologize for that. I have asked on of our agents to reach out to you to help sort out the matter.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"excellent tutorials- easy online navigation tools"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This was a simple order of one part that other vendors didn't have in stock. APPros had it at a good price and shipped it quickly. This is my second good experience dealing with Appliance Parts Pros. Also, I've found their repair videos on YouTube to be clear and detailed."
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Order parts for washing machine door and saw diagram on how to install. Worked perfect."
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I needed dampers for a Samsung washer. I was tempted to use Amazon, but they did not have OEM parts for my washer. I have tried off brand parts in the past, but you will save yourself time and money finding OEM. The quality of the part will prevent you from having to replace it soon.
I searched the damper part number online and could not find it. The AppliancePartsPros website said it was compatible, but their "compatibility checker" said it would not. I called customer service and talked to Kevin (I believe that was his name) and after a few minutes he assured me they would fit, and explained why I was having trouble finding the part number. The dampers arrived on time, and the price was better than Amazon! I have installed the parts, and they fit perfectly! AppliancePartsPros has saved me a lot of time and money by making sure it was the right part.
I will be shopping with them again!"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to order and quick delivery. "
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Got what I needed in a timely manner."
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Punched up the website. Entered part number, checked out and it was on its way to my door. What’s not to like?
"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"very pleasant easy to navigate prompt"
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Appliance Pro Parts has a great selection of parts & is competitively priced
& reasonable delivery prices, "
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We're always striving to improve our customers' experience, so we appreciate your feedback.I do apologize for any inconvenience this situation may have caused. I'm going to have one of our agents reach out to you to help rectify the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”