"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Ordered on a Sunday, came in Wednesday, didn’t even miss a load of laundry.
Keep up the good work guys."
"What could have been a 1 hour job trying to figure things out became a 5 minute fix with the video from Appliance Parts Pros. Thanks!"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"From watching the video three times and having the parts delivered exactly when promised, I was able to do something I’ve never done before and repair by dryer. Thank you"
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered the Whirpool adjusted tine set but only received one tine. Spoke with customer service and four days later receive the other tine row. Easy installation."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Always come through with the right parts and instructional videos "
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered 2 parts for my dryer, response was fast. Box arrived within 3 days, but only one part was in there. Disappointed. Still without a dryer . Called ,lady said they could not put a rush on it even tho it was their mess up..so I’m waiting still to fix my dryer."
“We're always striving to improve our customers' experience, so we appreciate your feedback. I do apologize for any inconvenience this situation may have caused. We have shipped the missing item to you.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"easy ordering, got the right part, delivery was delayed even though I paid extra
"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Site resources including the repair video helped me identify the part and make an inexpensive DIY repair possible."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I didn't know the model # of my stove and ordered the wrong part. Even though I ordered a part over the holiday ,the part came within 5 days. I have returned the wrong part and am waiting for the credit.( returned 3 days ago) "
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"All were very helpful and pleasant to deal with. Will recommend.
"
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very good services. Has attached video to show how to replace the part I ordered"
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent service, recommend them highly."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Items arrived, I tried them out, easy to install. All-in-all a great experience."
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"parts worked great, as expected and the video was very helpful "
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I paid extra for ground shipping. It was sent by US postal service. It took a week then PO sent it back because I do not have a mail box at my beach rental home. I contacted the company. Was told it would be sent again and I should get it in 1-2 days 5 days later and it’s still not here."
“Thank you for taking the time to share your experience with us. I do apologize for any inconvenience this situation may have caused. We have reshipped that order at no cost to you with the proper shipping method. I am sorry for the delay.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”