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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-07-09

part arrived on time

"would use again. easy to order"

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-09

Good

"Fair price, good instructions, all is well"


Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-08

General Electric side by side refrigerator not working.

"The refrigerator side of my General Electric refrigerator freezer stopped working. I had noticed the refrigerator didn't sound right. I pulled it out cleaned the coils and noticed that the fan positioned over the evaporator tray wasn't running. Screwed the fan out and called around Grand Prairie/Dallas. The part was not available in area so I went to the internet. Found it! Was told it would arrive in 2 weeks. It arrived in 3 days. I put it in and my refrigerator is good as new. I'm a 72 year old woman and have saved myself almost $2,000."

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-07-08

Defrost Thermostat Install

"Watching "how to" video was the best. The heat shrink tubing was too big and did not shrink to size of wire connectors and wire so had to add electrical tape. Also, crimping the connectors was very difficult and after 1st attempt, wires pulled out so had to get a small screwdriver and open the partially crimped connector in order to insert the wire again. This worked. Otherwise, all ok."

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-08

Customer service very PRO

"They responses my question very quickly "

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-08

Appliance Parts Pros Made Easy

"After searching the web for LG washer parts I found Appliance Parts Pro. Their website, diagrams and ordering process was simple and easy. Parts arrived as planning and everything fit & performed perfectly!! Their videos were also spot on for guiding me through replacing a washer door gasket step by step...."

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-08

The right part, the right price, at the right time.

"This is the 3rd time we have used Appliance Parts Pros and every time we get the right part at a great price in the shortest amount of time.

Others offer lower prices, but then charge higher shipping, or offer free shipping, but then don't ship for over a week. A.P.P seems to have it figured out.

"

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-08

Listen for the "clunk" on your Thermador Range burner.

"One of our intermittent burners was not working at all although it would spark. No gas seemed to be getting through. After pouring through much material on the website and online and checking out the electrical connections as instructed we finally realized that the burner was not making the "clunk" sounds that the other burners were making when engaged. Although everyone kept pointing us to the potentiometers or the controller, we realized that it was more likely the solenoid valve that was not working. (Hence, the absence of the "clunk.") After measuring that proper voltage existed to the solenoid valve terminals (110 volts, d.c. across the terminals), we confirmed that the controller was providing proper voltage to the valve, but that the solenoid valve itself had failed. Easy replacement and we've been good to go. Look for YouTube videos on how to loosen the bolts if you are having problems. This is what drives up the cost of repairs on these things...the time it takes to get them apart...not the time it takes to actually fix them. The necessary part was in stock and came promptly. Thanks AppliancePartsPro."

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-08

Easy to order. Fast delivery

"Easy to order.fast delivery."

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-08

Freezer Handle Replacement

"Easy to find part by picture, easy to order, fast service. Although fitting parts of this handle were not exactly the same as the original, it fit onto the door just fine and exterior matched. The original had an allen screw at both metal knobs on each end. The new part has only one and the other end knob has to be forceably slid into plastic fitting. This can only be done by tightly holding the left knob into the new fitting and tapping firmly with rubber mallet at other end to slide the left side into the plastic fitting. Required an extra hand. Would have like to have had at least some visual instruction as to how to attach the new handle. "

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-07

Very Fast!

"Watched the video and ordered the part and successfully installed! Gotta love YouTube U.!"

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-07

Just as shown

"Every thing went great. Thank’s "

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-07-07

Only get what you need in a kit.

"I installed a kit but then could not get a seal alone. So i bought another kit.

I am an experienced professional mechanic but not an appliance pro, so I figured i could make this repair. I bought the Shaft kit for my 7 year old whirlpool. The video was pretty good . I found rust and water stains coming from the main drive shaft so I figured had diagnosed my leak properly. I did get all of the parts installed but the video was a bit vauge in "Make sure the shaft is seated all of the way." I did buy the parts kit for $105 the bearing press for an additional $150 or so. When i was finished the unit still leaked. I figured it was my fault for not seating the shaft all of the way down. I tried to buy just the seal since the bearings were new. The seal is not listed on the parts break down. I orderd what I thought was a new seal. I waited with a leaking washer for a month and when it came in, it was the wrong part. So since i had the tool I ordered another kit. I put this in and yet it still leaks. I do not know what I did wrong this time but iIhave given up on it and on whirlpool in general.

To re-cap i have spent 358 dollars and two days of my time to NOT fix my 7 year old whirlpool washer. I hated to do it, but I ordered a new LG washer for $625. I will hate to take mine to the scrapyard but at this point i have no choice.

In short if you find a leaking fill valve or a cracked hose have at it. If you have a leaking shaft you may want to think about having it repaired professionally, or replacing the whole damn thing.
"

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize that we weren't able to help you repair your washing machine. We strive for 100% customer satisfaction, so if there is anything else we can do, please let us know.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-07

Super helpful and quick shipping!

"When the filter for my window AC disappeared (who knows), I went to site after site looking to replace it, but my model number wasn't helping me if I didn't already know the part number for the filter. AppliancePartsPros treats everything as part of a system (because...it is) and makes it really easy to find replacement parts that you know will work with your unit. Very happy! Will come here first next time."

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Rep reply posted 2020-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-06

Fast delivery

"Always fast to deliver products. Good parts at competitive price."

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Rep reply posted 2020-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”