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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-06-18

Fast service

"I ordered the part on line and received it in 3 days, nice!"

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Rep reply posted 2020-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-06-18

The part you shipped was defective

"The package was sealed so you had no idea that the thermal detector was defective (no continuity) but, it has left me without a microwave oven for another week. Your tech rep was very helpful and verified that there should be continuity in the new temperature module.

I am still waiting for the replacement part to arrive.
"

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I do apologize that the part was defective. I'm glad that we could help you get a replacement.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-17

Satisfied

"New dishwasher drain pump arrived fast, and the online video walkthrough made it easy. Thanks!"

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-17

Good parts

"Good parts , fast delivery. I liked the way you checked if it was a real order and double checked the delivery address and credit card info.
"

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-17

what could be better

" I got the part ordered, shipped and received very quickly
What could be better? maybe if I knew what I was doing because the part didn't fix my problem :(
As far as AppliancePartsPros goes it was great
"

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-06-17

I needed a drain pump

"I got the part I needed quick."


Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-06-17

Changing the light bulb socket in the Kitchen Aide Refrigerator

"The video was helpful. I did not expect to find that the light bulb socket was underneath a foam covering which I had to remove with great care so as to not damage the wires. This caused short and easy job to become longer and a bit more difficult. It took extra effort and more tools to be able to attach the socket to to the wires. Now I have a refrigerator light that goes o and off as it should."

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-17

Everything was delivered on time!

"The parts are exactly what I need "

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-17

Control for burner

"The part was Exactly what we needed. "

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-16

Great service

"Fast & Professional !!! Right Part. Will order again !!!"

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-16

Great honest people to work with!

"I thought I needed a control board for my Whirlpool Refrigerator. After ApplianceProParts help me with the order I ordered the part. While I was waiting to receive the control board I had a friend over that owns a refrigeration company. I told him that my refrigerator stopped working. He said he wanted to take a look. To make a long story short, it turns out that the compressor was bad. When the control board got here in e-mail via chat line and told them the story. They said return the board. So I did and got a complete refund for the part. Nice people to do business with. I booked marked their web page so if I ever need a appliance part they will get my business! I have told other friend the story and they also said the same thing, ApplianceProParts is who they will call. Not many companies on line that will work with consumers on refunds the way these folks did, thanks again! "

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-16

Excellent

"Very good experience. Fast and exactly the part I need.ed to side venting my LG dryer."

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-16

Electric range oven handle

"The oven handle on our electric range broke off on Sunday afternoon. That evening my husband found a replacement and ordered it. We had the handle by Tuesday. Great work, thanks so much."

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-15

Happy Customer

"Perfect. Had parts in stock fit was perfect. Fast shipping. Will use again "

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-06-15

WELL DONE

"PROCESSED AND DELIVERED IN RECORD TIME."

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Rep reply posted 2020-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”