"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Just what I needed. Great service."
"everything OK; however, seemed extremely expensive for such a small, simple item"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Found the right part and delivery was quick."
“ Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Perfectly ,couldn’t be happier!!!"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered a dishwater part with only a description and no model name or part number. The unit shipped would not work so I returned it and ordered the correct part. The return process was easily the best I have experienced and the replacement part has arrived.
"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Parts ordered on a Sunday night and showed up in Detroit by Tuesday at noon. Competitor put on 3 back order promises over 5-6 weeks. "
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Needed a convection fan motor for my oven and it was easy to look up the part, it was shipped quickly and arrived ahead of schedule."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Our 25-year-old range's original Oven Bake Element melted itself. When it happened it looked like someone was using an arc welder in the oven. This seemed to be a potential DIY repair, especially after looking at the cost of a new range. So we Googled the oven's model number (GE JBP21GS2WH) and AppliancePartsPros.com was the top search return. (Way to go, SEO!) Clicking on this link brought up a web page of parts specifically for our model number with the parts sorted by popularity. The Oven Bake Element was the most popular item. (I wonder why?) So, after Googling the model number I was looking at my replacement part after just two clicks of the mouse. Sweet! I noticed the link to the walk-through video that detailed the installation of the element. I watched the video to be sure this repair was on my level of DIY. The video instruction was clear and detailed. It calmed any DIY apprehension I had. So we ordered the part and also ordered a new Broil Element (because it's probably due to melt itself) and a new Oven Rack (because I'm tired of trying to get the old ones clean). The package delivered in two days using the standard delivery option. There was no problem with the delivery, the order was correct and packaged well. The parts installed just like the video showed and the range now works just fine. AppliancePartsPros made this a very painless and quick DIY repair. Thank you and keep up the good work.
Pete in Missouri"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Arrived Saturday afternoon."
“Thank you for taking the time to share your experience with us. It looks like, per your tracking number, your order was delivered. However, I'm going to have one of our agents reach out to you to check, and if that package was lost, we'll help make it right.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was looking for a part for an older washer/dryer combo that we had been given. I wasn't able to locate it on the Frigidaire site but found it at Appliance Parts. With the model number, their system made it very easy to locate exactly the part I needed. Its was delivered quickly. A hassle free purchase for me."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"These guys are the real deal..free tech support, fair pricing and super-fast shipping. "
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered an inner oven window for my daughter and son-in-law's built-in oven. The glass came in two days and fit perfectly, was labelled as an "original" part, and was packed well.
I'll be back!"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I had been trying to determine exactly what was broken in my ice maker so I would only have to replace the one thing. Everything I researched recommended replacing the entire unit. Before I purchased the replacement there was a video that showed exactly how to do the repair. When the part arrived I had it replaced in under 5 minutes, just like the video said. The part was more expensive to purchase on other sites even though it was the exact same part. "
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"AppliancePartsPros had the part I needed in stock, ready to deliver. I paid for next day delivery. Then the USPS got involved. 5 days later, the part finally arrived looking like it got run through a machine. The electrical connectors were bent out of shape and the water intake mounting bracket was bent at a 45-degree angle. I understand tough times, but there's no reason for a delivery company to damage the part to the extend that it is sticking out of the package--and STILL deliver it. Jacqueline A at AppliancePartsPros is making it right. Thank you."
“We sincerely apologize for this experience. We have no control over what happens to our packages once the courier, but we do offer a 365 day warranty on our parts that covers damage in transit. We're glad to hear that we were able to resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"on time...price was right will definitely purchase from them again"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”