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Product & services pricing
4.00/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.29/5
Customer service:
4.05/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-05-03

received oven ignitor sooner than expected

"I ordered an oven ignitor for my Frigidaire range and to my surprise, it arrived sooner than I expected having paid for the cheapest delivery! Go figure. Would absolutely purchase from AppliancePartsPros again, if needed."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-03

A lucky find for an appliance repair novice.

"I like to do home repairs when I can. I hate to pay someone 90 dollars for the privilege of having them decorate my driveway with their truck plus parts and labor. So I was anxious to replace the broken refrigerator crisper front support that I broke accidentally. Getting the part was not particularly difficult once I found this site. It helped me find the part and then check to make sure it was the right one. Best of all was John in the site video showing how to remove the stub of the broken one and install the new one. I would have either given up in frustration or damaged the refrigerator liner if I had not seen what to do with the hidden pin. The video alone was worth the price I paid for the part and shipping."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

The right part

"They had the right part, it shipped fast. Their website also has repair videos to help you out."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

Perfect.

"The part came quickly and fit great. I have my chainsaw back up and running."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

Excellent experience

"Video was of tremendous value
Part arrived on time and was correct
During virus outbreak, I was afraid to have dishwasher serviced so I fixed it myself
"

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

Painless !

"I ordered, they delivered ! "

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

Lg wash door seal

"timley and video was helpful. Spring clamps are pain in the ****."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

Excellent service

"Ordered pars, they were in the mail the same day. Parts were perfect. Thanks"

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

Kenmore Dryer parts

"Parts arrived earlier than expected and worked perfectly."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-02

GE Washer Parts

"All parts were exactly as ordered and delivered properly. Excellent experience."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-01

On Time

"The parts came in on time"

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-01

THE BEST

"24 hour delivery in pandemic? Now THAT is amazing! And he part was exactly what we wanted! SIX STARS!"

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-01

Dryer repair

"instead of buying a new dryer we were able to repair with the help of apppliance parts. website is easy to use, diy videos were very helpful. Parts arrived on time. "


Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-05-01

shipping

"Order was made 4/22/2020 shipped 4/23/2020. Today is 4/30/2020 and I still don't have any parts."


Rep reply posted 2020-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. The arrival date provided at check out is an estimate. Additionally, many couriers are currently experiencing delays due to COVD-19. I do apologize for any inconvenience this situation may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-30

Great description of products

"I was able to order 1 time and receive the correct part! Thank you"

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Rep reply posted 2020-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”