"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"USPS didn’t pick up the product or begin shipping it from the businesses home location in Illinois until 3-4 days after ordered. Product arrived 3 days late with a standard shipping rate of 10.95$"
"Outstanding.....great video and the right part for my microwave."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Call up and recieved excellent parts support. She looked up my part, and sent me the link to order. Correct part arrived in a few days.
I'' use them again."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The videos helped me diagnose the problem and identify the parts I needed. When I ordered the parts, their system provided an expected delivery date of the second day but then delivered 4 days late. If I had been given accurate delivery information, I would have paid for next day service. This delivery timing issue left me quite frustrated overall. "
“Thank you for taking the time to share your experience. The arrival date provided at check out is an estimate. Additionally, many couriers are currently experiencing delays due to COVD-19. I do apologize for any inconvenience this situation may have caused.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The parts came in quickly and fit correctly "
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Perfect came the next day price was great saved you in the favorites - just in case"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I received knowlegeable help when I called about a clothes dryer part I needed. Delivery was quick, and installation took less than 10 minutes."
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was great. I was able to find the part for my old washer and it was shipped quickly."
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great experience would do it again "
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great videos made replacing all the moving parts in my Maytag dryer simple. Spent 15% of replacing and runs like new. Wife very happy. "
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered the part on a sunday and the web site sated that 1 was available and guaranteed to ship on the following monday. Here it is 1 week and 2 days later and the item did not ship. I contacted and the store and they stated that the warehouse closest to me did not have 1 and therefore it was not shipped. It is a system issue
"
“We're always striving to improve our customers' experience, so we appreciate your feedback. We did have an error in our system where it tried to source the part from a warehouse where it wasn't available. We have since corrected the issue and sent the part out to you with upgraded shipping. I do apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Price was a little higher than I would have liked and strangely enough I came across it the following week and it was $40 cheaper. Oh well. Still saved me tons over the cost of a new fridge."
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great service and a great product "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Because of Covid 19 it took a little longer, however I received what I needed in an appropriate time as described."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Reasonable price, fast delivery"
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”