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Product & services pricing
4.00/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.29/5
Customer service:
4.05/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-04-26

Super fast!

"I was amazed at the speed of delivery! less than 2 days! I did not expect that, especially in the current situation."

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

Beyond expectations

"Best experience buying online "

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

Fixed

"Thanks. Fit perfectly and It was very easy to fix. "


Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

As always--great price, fast delivery.

"Their diagrams of appliances are so useful to finding the right part. They have so much in stock. And they get it to you quickly."

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

AN OUTSTANDING SOURCE

"I was impressed by the clear instructional video that encouraged me to tackle the job.
The parts arrived as promised and were easy to install.
I’ve received estimates from the local appliance repair thieves that ranged from 276.00 to over $400.
"

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

Everything perfect

"Finding the part was easy. Question answered quickly. Part delivered before expected time and workout perfectly. "

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

Correct part an easy to order

"I ordered my part from a different company, got the wrong part and had to return it. Using the exact same model # info on this site, got the right part and a video on how to install it ! "

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

Great service!

"Using the website to try and find out what could be wrong was great!
Videos are super helpful!
Saved a service cost by doing the work myself. I’ve used this site a couple of times and really love it!
Thanks.
"

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-25

quick and easy. correct parts as described!

"easy to find the parts I needed. they shipped the next morning. arrive on time. right parts."

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-24

Perfect Replacement Part for Samsung Refrigerator

"The part ordered fit our refrigerator perfectly and works exactly as intended. It appears to be an original Samsung part and not a "knock-off". It was delivered very quickly, even in the middle of a pandemic.

Installation was a breeze.
"

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Rep reply posted 2020-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-24

Great Business That had the p

"They had the needed part at a good price with fast delivery.

"

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Rep reply posted 2020-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-24

Great Experience

"Ordering was easy, shipping was quick, and a response to a question was answered promptly and accurately. I would highly recommend this company and will definitely order through them again for my needs."

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Rep reply posted 2020-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-04-24

Strange delivery

"My package arrived in a sealed envelope but the box inside was all torn apart! Hopefully the filter I bought will work fine."

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Rep reply posted 2020-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. Please keep in mind that we do have a 365 day warranty, so if that filter doesn't work, we will be glad to replace it at no cost to you! Just contact us with photos of the damage.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-24

Perfect replacement and very fast delivery!

"High quality product, I had ordered from another source before and it was terrible. AppliancePartsPros quality was great. And it arrived in a couple of days, even without rush shipping. Very satisfied. "

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Rep reply posted 2020-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-24

Dryer Lint Vent Replacement

"OMG - it was shipped and rec'd withing 24 hours - absolutely the best service ever!"

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Rep reply posted 2020-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”