"Great service and price. Will purchase again from appliance parts"

"It was the right part and it worked."

"Ok that i got the ignitor -- not OK that the P&H raised the price from $22 to $28."

"I ordered repair parts for my Whirlpool TFX25JPCGWW  refrigerator/freezer from AppliancePartsPros.com after noticing refrigerator temps at about 50degrees F and frost on the freezer back panel.  Even though I was reasonably sure the defrost heater was the problem since it was discolored and there was no continuity across the tube coil I ordered all 3 parts associated with the defrost function, the heater, timer and thermostat, to make sure the fridge would run without having to order anything else. After letting the fridge sit and thaw out the evaporator coils for 24 hours I installed the heater, thermostat and timer, then I plugged in the fridge to test it before reassembling the panels. The fridge did not start. After checking all connections without a change I suspected the possibility that new defrost timer might be initially set to enter a defrost cycle I checked the defrost heater to see if it was on. It was not. So I began swapping out parts with my old parts beginning with the defrost timer. Upon unplugging the old timer and plugging my old timer back in, the fridge immediately started up. I unplugged the fridge, waited 2 minutes and swapped the timers again. The fridge did not start. So, I again put my old timer back in and the fridge started. I called customer service and told the agent I had a defective part number AP2061695. I was told they would replace the part but I would have to ship the defective part back to them AT MY EXPENSE saying they would only pay to ship back a part that was in re-saleable condition. I protested, "How would any customer know they had a defective part without installing it? And why would you resell a defective part to another customer?" I asked.  "I'm sorry sir," customer service replied. "That is our policy."
BUYER BEWARE ! That means there is really no warranty on any parts like their policy boasts unless you are willing to add shipping (in my case $16.20 FedEx ground) to the original cost of $21.80. So, now after paying $21.80 I will have to use my old defrost timer or effectively pay $38.00 for another one that... again... I might have to ship back to them for another $16.20 if it, too, does not work. Stay away from this company until they deal with defective parts honestly."

"websire was easy to order from and delivery was fast!!"

"great, came fast not sure how to hook up no diagrahm or instructions"

"A squealing/screeching noise from my Whirlpool clothes dryer was due to a worn idler pulley bearing. I ordered a new pulley/bracket assembly, which was very reasonable in cost & arrived quickly, cured the problem. Appliance Parts Pros delivers at a great cost!"

"The Videos are so well structured, they give you the confidence to do the repair yourself. The problem diagnosis on the web site was great, and shows you exactly which parts to order. The parts came quickly, they were the right part (drum roller bearings and drum tension wheel and drive belt) , I installed and fixed the Maytag dryer. Perfect."

"Ordered the part after watching the video. It came quickly and was installed easily. It came quicker than anticipated."

"Piece of cake, again! I like the videos that show you how to get things done and the ability to do a last minute compatibility check."

"Parts came quickly and the repair was easy! Great experience!
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"Was pleased, recommend and will buy from again"

"Great service . Got before it was supposed to be delivered. Great videos for instulation. Thanks for your help."

"It was as I expected. I placed an order, paid for the order and it was shipped in the allotted time. The part received was in great condition. No issues. "

"The website was easy to navigate and parts were easy to find. My order arrived within a couple of days, with all the parts well packed and in their original packaging. Thanks AppliancePartsPros.com!"