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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-02-22

Good source parts arrived as promised.

"Good source parts arrived as promised."

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-22

Frig repair

"Right part and delivered in a timely manner"


Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-21

They give great customer service

"Easy interface, excellent selection, fast delivery and continuous communication. Great company to do business with"

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-02-21

I have not received my order yet. 9:35am Feb 21

"I have not received my order as of 9:35am 2/21"


Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize for your wait. Your tracking number does show that the package arrived on 2/23. If that isn't the case, please let us know and we will be glad to look into the issue to see where the package is.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-21

ICEMAKER

"Fast Shipping Very easy install Very good intructions"

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-20

Fast Delivery

"Ordered a replacement ice maker bin on a Thursday afternoon and the part arrived the next morning. I had to seat the release mechanism under the ice maker because it hadn't been done properly at the factory, but this wasn't the fault of Appliance Parts Pros. As usual, excellent service and turn around."

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-20

Super Service. Washer shocks to go!

"I went online, found what I was looking for and in nothing flat I ordered it.
It was $$ less than what I had seen elsewhere. It arrived at the prescribed date was installed and worked beautifully.
"

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-20

great service

"Ordered online and delivered on time.What more could a guy want"

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-19

A happy wife = Priceless

"Our GE dryer started chirping occasionally a few months ago like a smoke alarm with a weak battery. I didn't worry about it too much as it really was not that noticeable. Last week the sound changed to a loud constant squeal. It was now the time to decide to repair or replace. The wife looked at new dryers and I pulled the front off the old one. Thirty minutes later I tell her to let me price the parts it needed. Checked about 8 different sites including AppliancePartsPros.com and decided they had the best prices. Around $124 with shipping verses $650 to replace made it an easy decision. Chose 3 day normal shipping and placed the order. The parts came in a day earlier than expected and were installed in the same time it took to pull it apart. For an hour of my time we saved $526 and she didn't have a broken dryer sitting there for days or weeks."

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-19

Always great.

"Price, easy to order, and quick delivery. "

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-19

excellent help

"fast shipping ; correct parts ; easy returns"

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-19

I ordered parts, I received parts, and they were the ones I ordered

"I ordered parts, I received parts, and they were the ones I ordered"


Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-19

Great Experience

"Fast delivery, product as advertised!"


Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-19

Great company

"Good company to do business with"

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-02-18

replacement parts

"the parts I ordered were delivered fast and were as described. the on line installation video was very helpful."

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Rep reply posted 2020-02-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”