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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-01-27

Fixed icemaker and washing machine.

"Two parts, two appliances fixed!
Icemaker was spraying water inside the freezer. Guidance from APP showed me the problem, the part to order, and the video showed how to install. Works correctly. Can't ask for anything more!
Washer leaked from rubber seal. Installation video showed all the steps, and warned you about the ones that would be a little more difficult. In the course of installing, discovered a secondary leak not related to seal. Another part easy to order and replace.
"

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-01-27

Doing Business the Right Way

"The part I received had been returned with the old part. The package had been carefully resealed under the radar. I called the Appliance PartsPro folks they made it right sending the right NEW part at no charge! The tips on "how to repair the dishwasher" was very helpful. The dishwasher works great! Thanks"

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-26

refrigerator bin

"ordered refrig bin for whirlpool. easy to identify on the website, and shipping was acceptable. bin fit well once received."

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-26

burner plates

"had the ones I needed good deal"

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-26

Quick

"Easy to determine what I needed, quick reaction, and delivery!"

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-26

water valve replacement

"the water stopped coming out of the door , using the troubleshooting online from appliancePartspros, it was determined that the valve was broke, lasted 14 years, after replacing the valve though, the water still didn't run so upon inspecting the filter, found ice in the line, once cleared, the water flowed again, now making ice and getting a nice cold glass of water. thank you. parts are well priced and arrive fast, I have received parts for a dryer and a washing machine and had great success in repairs for way less that buying new appliances."

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-26

Great

"Easy to use website, quick service."


Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-25

Great Company

"I ordered my dryer part and it arrived in only a couple of days.
FedEx delivery.
Ordering was simple and the Customer Service was second to none.
I will be returning to this company for all my parts!
"


Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-25

Great experience

"They had all the parts I needed and delivered in time. Easy to order....easy to replace the parts. "

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-24

Perfect and fast

"I found the part I needed and it was delivered within days!! Couldn’t be happier!"

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-24

Part was perfect & came quickly

"The part was exactly what I needed and it got there before I thought it would"

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Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-24

Fast service

"Part was readily available and shipped quickly. Price was great. Everything fit as it was an exact replacement. "


Rep reply posted 2020-01-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-24

Fixing the roller on dishwasher

"Parts arrived quickly. Great instructional video online."

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-24

Great price and service!

"Best site, price and delivered on time. "


Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-01-24

kinda misleading

"when I ordered the seal for a french door( 2 doors). Website showed both pieces. I only received one side...had to pay double the price for both sides."

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”