ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-01-21

Quick and accurate

"Got my replacement dishwasher circulation Motor quickly and worked great! No issues"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-21

Just What I Needed

"received my items in a timely manner and everything was just what I needed."


Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-21

Super Service

"The parts I needed were easy to identify and get. The whole process was easy to use and the part arrived quickly."


Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-20

Motor / Impeller shaft seals

"Dishwasher was leaking from the motor shaft area. Ordered the replacement impeller and seal kit, installed and it's working great now. Great service and on line videos."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-20

Great price, great service

"Refrigerator fixed, thank you"


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-20

Perfect part

"perfect part (pump), perfect sale. So nice to have my 22 year old washing machine back. Really don't want a new one."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-19

Good Service

"Correct part and fit perfect..."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-01-19

Easy

"Part was easy to identify "


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-19

great service

"it was here when they said it would be"


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-18

Excellent Service

"Excellent Service & Parts"


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-18

Parts and delivery

"The parts received were OEM and arrived quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-18

Second review...

"Good, please take our name off this email... second email sent to us. That's enough."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-18

The fridge broke, I identified and ordered the part, it arrived fridge fixed. All in less than 24 hrs!

"What else is there to say?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-18

It Was A Easy Fix

"I called in a repair man, he told it might be a drain pump, without even making sure. He never even checked for clogs. Wasted $94 for nothing, I happened to see the site AppliancePartsPros, went and ordered the pump, when it arrived I installed it in 30 minutes, found out the old pump was clogged, that pump was 5 years old. Thanks for the video on installation, made it os easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-18

Made things so easy!

"Needed a part for my washer and this site was so easy to search and navigate. Then I saw the added bonus of the the video of how to fix the problem and I was able to do it all myself! Thank you so much! Part came quickly and I had the washing machine fixed that day!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”