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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-01-23

They know this stuff

"I googled the issue as we all do now and found I needed a switch harness. Appliance Parts was the only company that had the part in stock. Ordered and 5 days later, came in from Texas, I am in Florida. Changed out harness and still had an issue with spark. Got on line chat with Sydnie and was quick to determine the issue and explained what was needed. She, I assume from name, checked on part, was in stock, placed order for me in a matter of minutes. Part came from their Jacksonville depot and basically was overnight. Replace spark control block and all is working perfect. Great service and support. "

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-23

Always great experience

"Appliance Parts Pros is the place to go when looking for parts for your appliances. They have never not had a part that I needed. Also the step by step videos are amazing and so very helpful. I highly recommend Appliance Parts Pros for all your part needs."

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-01-23

Quick & Easy!

"After watching the YouTube Video of how to install made me confident that I can do this. Thanks for making this Quick & Easy!!"

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-23

Perfect experience

"Partwas a perfect fit. Showed up on time. Quick delivery."

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-23

Exceeded my expectations

"My upright freezer was damaged in a move. I searched all over town for the right part with no luck. I was able to find the exact replacement part on applicancepartspros.com. The best part was how quickly I got the part. I received a notice that it shipped the same day as the order. I had the part 2 days later and voila, my freezer is perfect again!"

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-22

Refrigerator Part

"Great service. Part arrived as promised and even a couple of days early. Correct part and installation was a snap. Will definitely use them again if needed. "

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-22

Excellent experience

"Appliance Parts Pros delivered the correct part in less than twenty four hours at a very low cost. Their website was easy to navigate and I was able to find what I needed quickly."

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-22

Easy as pie.

"Take it EASY! Unplug appliance, remove racks, unscrew mount. pull out until wires are exposed, disconnect from element and make sure wires are securely exposed. Connect to new element and remount. Place racks back in and plug back in, ROCK n' ROLL!"

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-22

Incredible Service

"Ordered a heating element for our 16 year old oven..part price was reasonable, web site was easy to use showing parts list diagram for our oven. That was reassuring in ensuring I was ordering the correct part. To my surprise the part was on my door step the next day. Can't do better.."


Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-22

Fixed convection oven \ microwave

"They helped me trouble shoot, the sold me the part at a great price."

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-22

A good first exprience using AppliancePartsPros.com

"Products were exactly as described and delivered promptly, what more could you ask for?"

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-01-22

Great replacement

"Quick fix easy to repair."


Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-21

WONDERFUL!!

" I bought the part, it arrived as expected. My son plugged it in and presto we had heat!! Dryer is working like brand new again. "

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-21

Great Products, top quality

"Ordered products for my fridge. Came quick and worked perfectly. Will shop with you again."

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Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-01-21

Close but....

"Product worked. However it was wrong color, and not exactly to spec. They I would use them again but understanding their limitations"


Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”