"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I recently had an issue with my LG washer that wasn't giving us an error code. So it came down to diagnosing it by the noise it was making. I was lucky enough to get Joshua on the phone when I called AppliancePartsPros and I was simply stunned at his patience and level of customer service. He spent 55 minutes on the phone with me diagnosing the problem. He even listened while I held my phone up to the machine as it made several noises. We worked thru several scenarios and finally narrowed it down to (2) parts. I ordered one of the two and it fixed that machine.
Prior to finding AppliancePartsPros, I was told by two different service companies that LG parts were difficult to get and when they do order them, it takes weeks. Apparently they never used APP, because I ordered the parts and they were on my doorstep within 2 days.
What would've cost me several hundred dollars to have a repair person install, my husband and I did in 15 minutes. Not only does APP sell you the part, they provide you with a video showing step by step how to install it. I will be a customer for life...AppliancePartsPros.com is the ONLY place to purchase your appliance needs!"
"Extremely Fast service and found exactly what I needed to fix the issue Web site was very easy to find any part I would need for my appliance "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"After being given an outrageous price to repair my washing machine I decided to try the job myself. I found two possible parts that may be causing the noise in my clothes washing machine and decided to order both as the task of removing the machine from the closet it was in was going to be a job all by itself.
The parts arrived in 3 days and watched the video on AppliancepartsPros.com website on the proper way to replace both parts. Once I had the machine on its side and the parts in question visible it was clear I only needed to replace one. I kept the 2nd part in case it might be needed for a future repair.
The replacement kit fit perfect and video was spot on. I saved a bundle and was very happy with AppliancepartsPros.com.
Next I might take on the dishwasher repair. "
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Even though prices were a little bit more expensive through AppliancePartsPros, I chose to purchase through them because their “how to” videos absolutely made my DIY repair possible. They have excellent service and delivered the part right on time. Will definitely buy from them again when the needs arise!"
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good quality and good price "
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The part arrived timely and in good shape."
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Worked like a champ.will use again"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They make complicated issues seem very doable!"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"All I had to do was enter the refrigerator brand and model number it took me direct to the part I needed. Ordering was easy and the part came quick, very pleased."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Finding the part to exact fit and fast shipping was great. Thank you1"
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The part came quickly but unfortunately the postage was more than the part. I guess this wasn't their fault. I buy other thing from them and their service is good."
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They always have the exact appliance part I need. The prices are good and service is fast. Can always call and speak with a courteous human if I need extra help. "
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Was sent the wrong part, rather than deal with the seller anymore he kept trying to rectify the situation, I appreciate it but I don't want to deal with the seller anymore. "
“Thank you for taking the time to share your experience with us. It looks like you've already set up a return with us. Once we receive that item back to our warehouse, it will go through an inspection process to make sure that it is still in new condition. After that, if it is accepted, your refund will process back to the card you used to place the order.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My search for a crisper glass insert led me to AppliancePartsPros.com. I didn't have much information on the refrigerator model, so at first I ordered the wrong glass insert. Customer service contacted me and offered to get me the correct part. I sent the model no. and serial no. for the frig and customer service found the correct part along with a diagram showing what it looked like. I ordered the new, correct part and I am a very happy customer. The glass insert arrived very fast, was in perfect condition, and installation took a matter of seconds. A special thank you to John S. at customer service for his patience and commitment to get me the correct part. I will definitely recommend AppliancePartsPros.com to my friends and family. Thank you!"
“Thank you for writing this review. We know how complicated it can be sometimes to find the part you need, but we're so glad to hear that our agent was able to help you get it! We'll pass that praise on to him.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I needed new oven racks for my oven that is 20 years old - I found them easily on the website using the model # and they were delivered quickly."
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”