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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-01-15

GREAT CUSTOMER SERVICE.

"SHIPPED A PART THAT WAS BROKEN AND THEY REPLACED IT THE NEXT DAY WITH A NEW ONE."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-01-15

dishwashwer rack

"ordered a lower dishwasher rack and receved an upper. "


Rep reply posted 2020-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that you were sent an incorrect item. We did send out a replacement, and it looks like it arrived on 1/17. I hope everything went well with that delivery, but if it didn't, please don't hesitate to let us know.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-15

Go to place for parts

"Easy lookup, accurate prints and parts list, quick shipping. All good. "

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-15

Good Quality, Original Equipment Replacement.

"Fast service, & cheapest price around. Part came in, was very well packaged, Installed in seconds, & fit like a glove. Thanks so much, & I will be using this Company again, if I need any repair parts. Thanks...………….Brian K."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-14

Wonderful!

"I needed a new door shelf for my refrigerator. All I had to do was put in the model
number of the fridge and look through the different parts. Ordered it and it came very quickly. Couldn’t have been easier. Thank you!
"

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-14

Sumdumbguy

"You can’t go wrong if you watch the tutorial videos. "


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-14

Great online company

"My item came in just 3 days and fit perfectly. I will definitely use this web site in the future should I need any part for my appliances. The price was great too."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-13

Refrigerator Broken Handle

"Affordable price and fast shipping!"


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-13

Fit like a charm

"Fast, easy and right the first time."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-13

Just what I needed.

"Got online with the part number and found the replacement quickly and easily. The order process was no hassle at all and it was at my door the next day. I couldn't ask for a better experience."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-01-13

I have not received the item yet, seems like it takes a long time to get parts from you.

"I have not received the item yet, seems like it takes a long time to get parts from you."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We try to offer various shipping options at different price points, depending on how quick our customers need their parts and how much they want to spend. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-01-12

No more leaks

"The tiny o-ring (and fastener that secured it) for my ge dishwasher, finally fixed the leak at the pump shaft. Parts fit perfectly. My only objection was the high cost. "

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-12

Got the parts at a better price and faster

"I needed parts for my dryer and couldn't get them locally. So I ordered them from appliance parts pros. I've ordered from them before and was happy with the results. The parts were priced well and shipping wasn't too bad for cost and was fast."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-12

Very pleased!

"Very fast service, excellent prices, accurate order fulfillment."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-12

Great service

"Very fast delivery. Returns were no problem. "


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”