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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-01-03

Perfect

"Easy to order. Great video. Perfect solution to problems."

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-03

Great Service/support

"Purchased replacement drum seal and belt for Electrolux front load washer. Video provided for replacement of this part (deep inside washer) was top notch and the parts were perfect and affordable. Actually was replacing drum bearings - so went deeper than video, but this got me close enough. Without this support (and the bearings from another source), the washer would likely have to be replaced at a cost of $1000. Very happy"

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-03

Good Experience

"Items delivered quickly, appear to be OEM, and the videos made the job possible! What more can you ask for?"


Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-03

Met expectations

"Super inventory of parts for older mixers. Reasonable cost delivery as promised "


Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-03

Outstanding!

"Great service and customer support! Thanks!"

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You're welcome! Thank you for choosing AppliancePartsPros.com and for taking the time to leave us a positive review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-03

Excellent!

"Needed a replacement drive belt for a 27 year old washer. They had it and I got it in one day for a very low shipping fee. The online video helped me do the job in less than 30 minutes. and I am not a great Mr. Fix-it."

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-03

Superb as usual

"Have been a client/customer for 14 years and they always go above and beyond !!! Always !!!"

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-03

Excellent!

"Located the part I needed !"

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-01-03

I got the wrong oven part, but the correct refrigerator part.

"I ordered an oven element but got the wrong part. I also ordered a part for my frig. It was correct. "

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-02

Perfect Fix

"I bought a new seal for the dishwasher and a foam pad for the door bottom. Both parts were exactly right and a breeze to install"

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-02

The right part on time

"The right part on time, always a good thing "


Rep reply posted 2020-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-02

Saved over $400 by DIY

"I had our 2.5 year old Frigidaire Gallery Series Refrigerator/freezer serviced about 3 months ago because the freezer was warm and the fan was not running. The tech that came out said it was the fan and it would be $350 to replace it. Cheaper than a new one, so I had him do it. Fast forward 2 months and a week... freezer was warm again. After successfully repairing my front-loading washing machine by watching the video on AppliancePartsPros.com, I felt pretty confident about the freezer situation. I narrowed it down to 2 possible problems, 1) bad capacitor on the compressor (it wasn't ever running) and 2) the defrost thermostat (ice build-up on the coils and the freezer was warm). So, since both parts were less than $50 total, I decided to replace both parts. Freezer is now -4 degrees and the unit is running perfectly (except for the terrible digital display leds, horrible design quality). I probably saved over $400 having someone come and repair it. AppliancePartsPros.com videos, parts availability and free shipping is stupendous. Thanks for the great service."

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Rep reply posted 2020-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-02

Handle for Microwave

"The replacement part fit perfectly! Easy to figure out how to replace it (read up on it)."

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Rep reply posted 2020-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-02

Dishwasher part

"Arrived on time and as described"


Rep reply posted 2020-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-02

Happy

"Great web site, fast shipping ans authentic product."


Rep reply posted 2020-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”