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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2019-12-29

Fast and easy to work with.

"Faster service then expected. Work out great just before the holidays."


Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-28

Awesome

"Love this website. All the parts you need and a repair video for each one to show you how to replace them"


Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-28

I love these folks for they always have the right part I need at a decent price.

"My GE slide-in range had a door loc code on it and we couldn't use the oven. I tried numerous ways to get it reset but nothing worked. So I ordered and replaced the display module which is the brain of the unit. I was alarmed by all the wires but took pictures of everything. All the wires were color-coded and the module had color codes on it. Anyway, it works! Thanks!"

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Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-27

I ordered the wrong thing!

"I got the part very quickly. I had not looked at the refrigerator to view the part needed. It wasn't the right thing, but only my fault. I returned it, but haven't heard anything yet. I mailed it back yesterday. So I am sure it will be a day or two, especially since this is the strongest holiday season of the whole year."

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Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-27

Great application

"Everything was just as expected "


Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-27

Great advice and videos

"I fixed our otherwise excellent Whirlpool dryer when one of the fuses shorted out. Took no time after watching the excellent videos. Saved $$$, my wife would have bought new dryer :)"

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Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-27

WOW!! UNBELIEVABLE SERVICE. A++

"The heating element of my 50-yr-old GE built-in oven blew on Christmas day (Wednesday). I found the part on AppliancePartsPros.com, ordered it at 3:46 yesterday (Thursday), they shipped it at 5:56, and I received it today (Friday) at 11:30. Their website had an installation video, and I easily installed the part myself (70-yr-old lady) by 12:45. Thank you guys."

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Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-27

Part worked good instructions

"Not only did part come fast, there were easy to follow video instructions on the site. My fourteen year old was able to install an ice maker with little to no help. "

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Rep reply posted 2019-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-12-26

Leaking Refrigerator

"Part was just the thing to make the fix and the video was helpful. Was a bit surprised that the coil was less then the original part and did not have a second attachment piece."


Rep reply posted 2019-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-26

Fast service

"The part came within 3 days. When I opened the package the part was a perfect match."

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Rep reply posted 2019-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-26

Ice bucket assembly

"Worked perfect, easy to Install"

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Rep reply posted 2019-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-25

Repairs and replacements made easy

"I own and manage several apartment complex’s, so it is normal for me to have appliances that are requiring some sort of repair. AppliancePartsPro makes it very easy to find the assortment of parts that I need to fix many different problems. As long as I can get the serial and model numbers, AppliancesPartsPro will have the schematic pictures of the machine that I have. Then I pick the part I need and have it shipped, it arrives within days and I go about replacing it. They also have videos on getting to and replacing all kinds of different parts, which makes the process very easy. Whoever set up their system really knew what novices would encounter and have made it very easy to use. On occasion when a part has arrived broken, one phone call and another one is shipped right away, no hassle at all. I can’t think of anything that can be done to make the process easier, they have covered it all."


Rep reply posted 2019-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-25

As promised! Yeah!

"Small part, big solution!
Thanks! DPC in TX
"

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Rep reply posted 2019-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-25

DISWASHER

"Initially, I ordered the wrong part. but when I asked for help, the person on the other side cancelled my original order, and made sure I order the correct parts. great work. "

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Rep reply posted 2019-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-25

Very Satisfied

"Easy to identify and order the parts I needed. Simple check out, fast delivery."


Rep reply posted 2019-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”