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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-01-11

Great service

"Was amazed at the way they were willing to help
"


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Good experience

"Service and shipping were great. Also a fair value. "

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Fast service great video

"Easy lookup of part a instructional video was top notch"

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Gaskets for GE dishwasher

"products were as described and shipment was quick and easy"

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Awesome as usual

"This is my third order with APP. Their prices and website is awesome. The videos are a HUGE help also. They help people save money. I sort of feel bad for the repair technicians who may lose some business as a result, but it’s great that people can empower themselves to save money if they have the time."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Excellent

"Parts came fast and free!"


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Exactly what I ordered

"I received the part in four days later. Quality replacement. I am very happy that I ordered from this site."

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Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Very helpful.

"Really impressed with phone technical/customer service. Very helpful. Can't say the same for the manufacturer (LG) but this guy (Walt) was great."


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Great service

"Received way ahead of schedule, called to confirm correct address. Very impressive. Exactly what I needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Easy search for right part you need

"Easy search for the right part that you need. Fast shipping"


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-09

"I had a hard time removing old agitator coupling and putting on the new one i. Had to use rubber mallet with some soap to put new one on and I work out very well. "


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-09

Dishwasher works again

"Great service. Exact part was perfect, and the price was right and delivery on time."


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-08

The part that I ordered was the exact, real, GE part. The price was reasonable

"Excellent. timely on delivery."


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-08

WOW! I am a 74 yr. old widow and able to replace my refrigerator parts with the help of appliancepartspros.com.

"The parts I needed replaced were easy to locate on your website. The added bonus was the video with clear and precise instructions."


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-01-08

Didn’t fit

"Ordered a kit for replacing the rollers and belt for a Kenmore/Whirlpool dryer, the rollers were fine but the belt was 1 1/2 inches too short, had to reuse the old belt."


Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site.

Kind Regards,
Cheryl T,
Customer Correspondence Team”