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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2019-12-18

never by a new appliance just repair it!!

"Microwave was on the blink and i went to this site and talked to Michele and she helped me figure out what parts i needed and sent me to the how to video so i could fix it when the parts got here. Had to wait awhile for parts! but when they arrived i put everything together and it worked like brand new. So nice and easy and i love that you can chat with some one while shopping for parts to make sure your not buying anything you don't need......"

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Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-12-18

as of today NEVER received order.

"never received order VERY DISAPOINTED . I need the parts and will have to purchase elsewhere. I PAID for shipping . It might not be the sellers fault .... they use FED EX which with past expereance I DONT UNDERSTAND HOW COMPANIES USE SUCH A POOR DELIVERY SERVICE FED EX IS USELESS , very unprofessional , the drivers deliver to WRONG address on regular basis. in future if
seller uses FED EX I WILL NOT repeat NOT give them the bussiness and will shop elsewhere . in past problems with fed ex i had contacted them just to be more agravated . may be they should hire AMERICANS NOT people that scan and steal or deliver your package a month after they get it and destroy it
"

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Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize that your shipping has been delayed. We have refunded your shipping cost. I know that this won't make up for the lost time and inconvenience, but hopefully it will help.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-18

Quick and Easy

"Quick and Easy. Fast delivery, no problems."

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Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-18

Dishwasher part

"The part arrived correct and on time. Ordering the part was easy."

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Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-17

Great place to do businesd

"Parts ordered were delivered quickly. Website was easy to use. "


Rep reply posted 2019-12-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-12-17

UNIT STILL NOT FIXED BUT AM UNABLE TO GET NEEDED INFO ON MY UNIT.

"VIDEO IS OF A NEWER UNIT, ( BECAUSE SOMEONE DECIDED TO MAKE IT SO IT COULD ALSO BE TAKEN APART FOR NORMAL REPAIR ITEMS ) "

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Rep reply posted 2019-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We strive to help DIYers repair their appliances. If you need further assistance beyond what's provided in the how-to video, please feel free to call us or chat us. We're here to offer help 7 days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-12-17

Pricey but good

"I found the price of the parts (a tiny seal and corresponding mounting clip, which I bought at a hardware store) to be rather highly priced and the shipping ($10 for the seal only) to be excessive high. That said, the corresponding video on how to do the replacement was accurate, well done and easy to follow so perhaps that makes it a wash. "


Rep reply posted 2019-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We apologize if our pricing didn't meet your expectations, because we do pride ourselves in striving to have the most competitive pricing for all parts that we sell. Everything we sell is sourced from the original manufacturer, so while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits. We offer free technical resources, a 365 day warranty, and price matching with comparable retailers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-17

A+

"Easy to find and order parts. Fast Ship.! Highly recommend "

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Rep reply posted 2019-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-17

Delivered as Described

"The package arrive on time. We replaced the stove igniter very easily, and it works perfectly."

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Rep reply posted 2019-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-12-17

Fast shipping

"Received shelf very quickly. "

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Rep reply posted 2019-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-16

Always an A+

"KEEP UP THE GOOD SERVICE 1"


Rep reply posted 2019-12-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-16

Refrigerator shelf

" I ordered a shelf for my refrigerator, it arrived broken. I called Appliance Pros, they sent a replacement with apologies and it arrived in two days and in perfect shape. This was my first experience with Appliance Pros and I would use them again.
"


Rep reply posted 2019-12-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-16

Good prices

"Good prices and quick delivery"

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Rep reply posted 2019-12-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-14

Second Order, Same Good Results

"Fast shipping, quality parts. Step-by-step videos on how to repair dryer. Best of all, it fixed the noise/vibration problem."

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Rep reply posted 2019-12-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-13

Exemplary!

"The speed and accuracy in filling my order was exemplary."


Rep reply posted 2019-12-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”