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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2019-12-22

Awesome always have the right thing

"Awesome thanks for your awesome work "


Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-22

only way to go

"I fix everything myself. So i am always ordering parts online. Appliancepartspros.com has great prices and service. The parts I ordered were genuine GE parts. The only caveat is they ship FEDEX ground which is one of the slowest. It was supposed to be 2 days it took 3 because it sat in the Orlando break for over 24 hours. LOL "

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Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-21

Gonna Get That Squeak Out of My Dryer!

"I was able to find the parts I will need to fix the squeak in my Maytag dryer. I will also replace the belt as preventative maintenance while all the dryer parts are exposed. "

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Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-21

Microwave Door Switches

"Purchased Two Micro Switches for my Kenmore Microwave from
Appliance Pros and my Microwave is like new!
Super Fast Shipping!!
Will Recommend to others!
"


Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-12-20

Unacceptable order processing delay & ridiculous "fraud prevention" process

"I ordered parts and paid for faster shipping only for AppliancePartsPros.com to put the order on hold because I used different billing and shipping addresses (not that uncommon, isn't it?) and to not notify me about this for almost three hours risking that this order misses the shipping deadline for today. And what did their "verification" consist of: asking me to confirm shipping and billing addresses, items ordered, and last four digits of the CC. All information that the "fraudster" they were so concerned about would have entered when ordering in the first place. Totally ridiculous.
If you want to play in the big league of fraud prevention then get your act together. How about at least a notification on the order confirmation page or an automated email going out immediately asking me to call you? And please ask yourself how you would have prevented any fraud the way you "confirmed" the legitimacy of the order.
"

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Rep reply posted 2019-12-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are constantly striving to protect our customers from fraudulent charges. That's why when anything looks suspicious, we want to confirm purchases. This is typically a quick and easy process, but we are experiencing high call volumes as we ramp up into our busiest season. I understand how frustrating it can be when an order gets delayed this way and I apologize for the inconvenience that this caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-20

Came really fast

"Easy install. Take old one out and slide new on in. I have a Kitchen Aid
"

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Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-20

Quick shipment, and exactly what I needed!

"Thanks for the part. Install was a breeze and fixed my problem."


Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-12-20

Right Part

"Found part I was looking for and received it earlier than expected. Would use these guys again.."

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Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-20

Great

"The product was exactly what I need, it fit and fixed my problem."

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Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-12-20

Handyman

"Got what I ordered when it was promised"

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Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-12-20

DIY oven repair

"The only hang up was with shipping. The part seemed to be going back and forth between Portland and Troutdale, OR and took longer than expected. We installed it and the oven is working again! "


Rep reply posted 2019-12-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-19

Correct part

"As described and worked perfectly."

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Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-19

not the first time. Wont be the last!! Thanks

"always good. always satisfied!!"


Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-18

Product High Quality

"Jen-Air griddle fit perfect, good quality and was delivered on-time.

Happy with the product and service















"

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Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-12-18

Wrong part but excellent customer service.

"In trying to install a new oven gasket on a Thermidor duel fuel range, it was apparent the gasket supplied was incorrect. Cathy, APP's rep did an excellent job of determining what the problem was and provided a workable solution. There should be more reps like her. "

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Rep reply posted 2019-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”