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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-05-06

Dishwasher part.

"Quick & fast. Thank you. "

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Rep reply posted 2024-05-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are very welcome! We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-05-06

A Perfect Rapair

"This is my second time using Appliance Parts Pros. Like another reviewer my washer was over filling during hot water cycles. The water inlet valve replacement video was clear and to the point. I ordered the part from them & now my washing machine is running as it should. Even though the part looked a little different than my original, it installed perfectly. I'm happy that I didn't need to buy a new machine & I also saved some cash doing the install myself. I also like that they list the percentage of times a particular part may be the problem."

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Rep reply posted 2024-05-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-05-06

WELL DONE

"Timely and cost effective"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We appreciate that you chose us for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-06

.

" I was able to order the part I needed, received it quickly and easy to install"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-06

Everything I needed.

"They had everything I needed and when I didn’t get something I ordered it was immediately remedied. "

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are sorry for any issues experienced with not receiving your entire order, but we are happy to get everything taken care of for you. We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-06

Fast service

"Quick response and the parts worked fine and the dryer is back in service. Great work!"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you fix your appliance! We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-05

Relieved

"I was relieved to find a new seal for our Maytag refrigerator freezer. The gasket was bad when we bought the refrigerator and we needed to find a replacement and you guys had it. We put it on and it fit now we have a good seal."

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We are happy that we had the part needed for your repair and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-06

The no ice blues

"Ordered a solenoid valve as well as the ice maker device itselm for a maytag/whirlpool. everything worked and now we have ice. good job!"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very happy that we could help cure the no ice blues for you! If we can be of assistance with any other appliance repair you may have please do not hesitate to contact us back!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-05

Staff was knowledgeable, they found my control board, video was very useful

"Love appliance parts pro!"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy that we could assist you with getting your appliance back up and running and look forward to helping again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
3/5

2024-05-05

Great customer service/ 2 bad parts

"I ordered a new touch pad control panel for my fridigaire side by side.. first one came with the faceplate all bubbled like it was exposed to heat.. customer service was awesome with my inquiries for another one.. was sent a new one within a day,, came the same way, no good.. I guess I’m stuck using it .. it works fine except for the bubbles..I’m only giving 3 stars because customer service was great helping me…"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry for the inconvenience you have experienced with the replacement touch pad came in with bubbling again. I have sent you an email with options for us to either ship the part from a new location or issue a 20% discount off your original order. We do not want you to have a part you are unhappy with, so we look forward to hearing back from you to make this right as soon as possible!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-05

Excellent

"Good place to order parts."

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are happy you found us!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-05

Just Right

"Great parts selection and quality."

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We appreciate your endorsement!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-05

Saved over $500.00

"Parts arrived on time, were OEM, and worked flawlessly. We saved over $500.00 thanks to Appliance Parts Pros and an easy DIY video!"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very happy to hear we could help you save money on your repair! We hope you will remember us in the future with any repairs that may come up!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-05

Great service all around!

"Ordered a replacement thermal fuse for my older Maytag dryer; part was shipped and received in less than 2 days, and had my dryer working again in less than an hour! Highly recommend!"

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance and look forward to assisting you with any repairs that you may have in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-05

Great Service

"Ordered part and on my door step next day. No overnight shipping. Good to deal with."

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Rep reply posted 2024-05-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very happy to hear that we got the part to you promptly! We hope your repair was a success and hope to help you in the future with any repairs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”