"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I purchased a new valve for my refrigerator. I watched the instructional video from the web site I ordered the part from and was very pleased with the results. The new valve fixed my low ice production."
"Ordered parts was fast and correct fit ."
“Hello,
Thanks for your feedback. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Received the correct part in good time and it worked! Thank you."
“Hello,
Thank you for writing this review. We are happy to hear that the repair went well.
Kind Regards,
Johnny
Customer Correspondence Team
”
"The services you provided regarding parts look up, videos for installation and general service is excellent. Shipping is another story. The cast iron spider arm came in an oversized box with Zero packing...NONE. The part had a broken through the box and had a chipped corner next to one of the bolt holes. I was very dissapointed in that and installed the part and hope it did not weeken the arm. I guess we will see."
“Hello,
We appreciate you taking the time to leave us feedback on your experience and I apologize the part arrived damaged. We offer a 365 day manufacturer's replacement warranty so if the part fails within a year, please let us know. We also offer replacements on damaged merchandise so if you ever receive a damaged order from us in the future, please reach out and let us know.
Kind Regards,
Johnny
Customer Correspondence Team”
"Drum roller, idler arm wheel and belt replacement. Parts were delivered as indicated Video was very helpful. Repair was as described."
“Hello,
Thanks for your feedback. We're so glad that you found our repair videos helpful!
Kind Regards,
Johnny
Customer Correspondence Team”
"Exactly what I needed and quick delivery! Thanks alot."
“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”
"I ordered a part for my washer and asked that it be delivered via next day air and the part arrived about 2 o’clock in the afternoon the next day just as they had promised. They did a wonderful job and I am very satisfied with this company."
“Hello,
Thank you for using our site and for your feedback. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team
”
"I watched the videos prior to ordering the parts which helped insure I ordered the correct parts to fix the issue. All parts arrived quickly. I was able to repair my 20 year old dryer in about an hour and a half."
“Hello,
Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team
”
"The parts were great except the washer still was not working right. Found out the control board was bad so I bought a new machine."
“Hello,
Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Johnny
Customer Correspondence Team
”
"WELL I RECIVED MY ORDER AND WAS JUST FINE . THANK 's."
“You are very welcome! Thanks for your feedback. We enjoy hearing from our customers.
Kind Regards,
Jason
Customer Correspondence Team
”
"Easy to navigate site to identify needed parts. Videos for installation of parts definitely helped for even a novice like me to follow."
“Thank you for telling us. We are happy you found us.
Kind Regards,
Jason
Customer Correspondence Team”
"My parts were delivered on time and customer service was excellent. I will buy all my appliance parts through them."
“Thank you so much for taking the time to give us feedback. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Jason
Customer Correspondence Team”
"Easy webb site to navigate easy to order"
“Thank you for telling us. We are happy you found us.
Kind Regards,
Jason
Customer Correspondence Team”
"I bought the part for my refrigerator ice maker that looked just like the one I was replacing, but when I went to install it, I discovered it to be 4" longer. I got online to speak with Service Support and Gaye identified the correct part that I needed and initiated the return of the part I had purchased. They went beyond my expectations to help, assist, and provide the correct part. They get 5 stars for excellent customer service. "
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs. We'll be sure to pass this along to the agent who helped you!
Kind Regards,
Jason
Customer Correspondence Team”
"Part was what was needed and worked great, fast shipping for good price "
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Jason
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”