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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-05-12

Great Service

"Shipment was very fast. Correct part the first time. Easy to navigate. Nice to have the dryer running again."

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We are happy to have helped get your appliance back up and running and hope to help again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2022-11-26

Excellent

"Quick and easy to use. Delivery as promised.
Will definitely use again.
"

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Verified
5/5

2024-05-11

Parts were exactly what I needed

"The parts were exactly what I needed and the installation video was great
"

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did, and we're so glad that you found our repair videos helpful!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
3/5

2024-05-11

So Expensive!

"Easy to order the part I needed but with $12 shipping the total cost was $49 for a simple plastic cap, used to pull the water filter from our refrigerator."

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for choosing us for your appliance repair and we apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-05-11

Correct part and speedy delivery was much appreciated.

"Got the part in 2 days. Replaced my old part with the new and works great."

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-11

Right part, great price and great video showing how to install

"I previously purchased one dishwasher rack bracket from the manufacturer. It was expensive and did not include instructions for installing it. I came across Appliance Parts Pros looking for advice on installing that bracket. When the other side broke and needed replacing, I went to Appliance Parts Pros to purchase it. It was much lower cost than the manufacturer's site and arrived the next day (with standard shipping). I would certainly use Appliance Parts Pros again."

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry for the inconvenience you have experienced with your repair! We are happy that you located us when another part was needed and that we could get it to you quickly at a competitive price. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-10

Couldn't be better!

"Was able to find part easily using diagrams and explanations given. The part arrived in 24 hrs and my husband and I used youtube video instructions and my oven was back in working order! Best outcome ever! The quality of the part and the service was A+. The speed of the shipment was the best. Will go to this company anytime a part is needed! The quality of this transaction could not have been better!"

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We greatly appreciate you taking the time to share your experience ordering on our site! We are very happy to have helped with your appliance repair and we are glad that our video could help get your appliance back up and running. We look forward to assisting you with any appliance repairs that you may have in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-10

Handle for freezer

"I had the model and serial number. Ordered online and it was delivered the next day. Superior service. "

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-10

Awesome!

"Great customer service and very fast shipping! Was able to place an international order without a hassle."

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you very much for taking the time to review our site! We are happy we could get the part to you and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-10

Dead Refrigerator

"Easy Website, fast shipping, circuit board packed well."

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We appreciate that you chose us for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-10

True to their word

"I had to return a PC board that I had ordered, because I had ordered the wrong board, I called the service number, and explained that I did open the packaging, but did not install the board. i was told that I could send the board back and they would examine the part. In a few days, receive a refund for the PC board. They were true to their word. "

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are sorry for any inconvenience you experienced with your appliance and we are happy we could help get your return set up! We look forward to helping in the future with any repairs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-10

Hate this refrigerator but…

"The crisper came next day and improved my life. I can’t get the refrigerator I would like due to space constraints. A great compromise."

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are so happy to hear we could help get the part you need for your appliance repair! We hope to help again in the future with any appliance needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-09

Repair Success

"Fast service, excellent packaging. New motor and blower assembly made the old dryer work good as new! Thanks!"

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Rep reply posted 2024-05-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-09

Defrost timer replacement

"Happy with the part and prompt shipment."

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Rep reply posted 2024-05-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to review our site. Your comments are most welcome.

Kind Regards,
Johnny
Customer Correspondence Team ”


Verified
5/5

2024-05-09

Cabin refrigerator

"Correct part, works perfectly "

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Rep reply posted 2024-05-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for the endorsement. We are happy everything worked out.

Kind Regards,
Johnny
Customer Correspondence Team