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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-09-17

Right part, Right price, Quick delivery

"Perfect, easy to navigate website no complaints "

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Rep reply posted 2019-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-17

Excellent

"Order arrived as stated. All parts were included with instructions. Install was fast and easy. Great service and experience."


Rep reply posted 2019-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-16

Awesome customer service!

"Got the exact part that I needed and they even had a video on how to replace the part!!"


Rep reply posted 2019-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-16

main control board/frigidaire washing machine

"Paid for part/ got part/ installed part/machine works again
'nuff said
"


Rep reply posted 2019-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-16

could not ask for better service

"product was ordered and delivered in a timly manner"


Rep reply posted 2019-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-16

Perfect and Quick!

"I ordered a new lid for my washing machine. It arrived quickly and in perfect condition. "

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Rep reply posted 2019-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-09-16

wrong part/ wrong color

"I ordered a handle for the freezer of my LG refrigerator. I had the part # & the picture online showed the exact handle I needed. I ordered the part in black . It arrived in a timely fashion, but when I opened the package, the handle was not the one I ordered & it was the wrong color. I immediately called to report the incorrect part. I got a RA#, but was told I had to pay shipping. The error was theirs not mine. They did say that LG no longer made that handle. I resent having to pay shipping for their error.

"


Rep reply posted 2019-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for any inconvenience with this order. I'm going to have one of our Customer Service Agents reach out to help make this situation right.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-15

Great Experience!

"Ordered part in a Sunday and had it by Tuesday. The replacement washer drain pump was an exact replacement/fit. Only challenge had to do with tricky OEM hose clamps but patience and exhaling got the job done in 20 minutes. Washer back in business. The package also arrived when promised. "

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Rep reply posted 2019-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-15

Excellent

"I ordered. You delivered quickly with no issues."


Rep reply posted 2019-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-15

washer repair

"I have maytag bravos washer the wash plate stopped working. After figuring out what was wrong, I was able to get and replace the wash plate from appliance parts pros. thank you, Gene"

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Rep reply posted 2019-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-15

Fast delivery

"Fast on time delivery install great"

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Rep reply posted 2019-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-15

Excellent customer service

"The person who helped me was patient and polite and helped me navigate a confusing order."

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Rep reply posted 2019-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-09-13

High shipping cost, slow delivery

"I paid almost $10.00 for shipping a small package much less than a pound. It took about a week to arrive. "

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Rep reply posted 2019-09-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-13

Good co an awesome website

"good prices on parts an video on how to complete repairs. fast delivery of parts . only took 10 minutes to replace icemaker. works perfect. This will be my go to site for all future repairs an parts."


Rep reply posted 2019-09-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-12

Works GREAT

"Got the right parts Fit perfect
"


Rep reply posted 2019-09-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”