"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Easy to use web site, received notifications of my order, shipping and delivery. parts arrived very quickly! Will use them again."
"The parts are always available and affordable. I don't understand why I pay for shipping and they sent it Fed Ex to the post office and they deliver to my house. Why not ship it Fed Ex all the way to my house???"
“We apologize for any inconvenience our shipping policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The parts fixed the job perfectly AND they were delivered before the scheduled date."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great and timely service! Installation video on the site was top notch!"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was correct part for model number and arrived in less time then predicted."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"parts fit well washer back in service"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I received my refrigerator shelf fast and it was exactly what i ordered and needed. THANK YOU SO MUCH"
“You're very welcome! Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"As shown, as promised, on time!"
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The part arrived as promised. The 'how-to' video made installation straightforward. Count me as a satisfied customer."
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"A while back my daughter broke a portion fo my refrigerator on accident. It's a 2016 Samsung and I wasn't sure if they made replacement parts. I went on-line to AppliancePartsPros.com and within 3 days had the exact shelving unit I was looking for - all for a very reasonable price!"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered a part and it arrived within 2 days, which was great (and expected), but it was defective. I requested a return and instead customer service offered to overnight a replacement knob. I received the correct knob the next day and it works great! I would purchase from this company again. "
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Found what I needed and shopped it asap"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy order process and quick delivery. We will purchase from Appliance Parts Pros again. "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Wrong part arrived due to misunderstanding of the web site. Tried to call but excessive waiting times. Left return number but no call back. Sent part back. WAITING TO HEAR."
“Thank you for taking the time to share your experience with us. I apologize for any confusion our website may have caused. I'm going to have one of our Customer Service Agents reach out to you to help resolve this issue
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"they were really good about all of it. Turns out the parts didn't fix the situation so they sent me RMA and paid for the return shipping."
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”