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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
3/5

2019-04-30

All as it should be

"I ordered the part, it was delivered on time, and fit the appliance.
no problems.
"

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-29

Great source for parts!

"I use AppliancePartsPros.com for my go-to source for parts and diagrams. It's super easy; type in your model number and it automatically pulls up diagrams, part names and numbers, and even has how-to videos. "

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-29

Fast and easy!

"Good directions are provided on how to find the information (model number, etc.) you need to order the right product. Follow up was courteous and efficient. Got the oven shelves I needed within a couple days of ordering. My oven looks like new again!"

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-29

Quick delivery, product as described, amazing video

"Nothing beats a few dollars and elbow grease to avoid expensive repairs. AppliancePartsPros how-to video made the process very easy and now my washer is not loudly dancing across the floor."

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-29

Got the part for a older appliance !

"Very grateful I received the right part. Saved us hundreds of dollars. Thank you"

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-29

Impressed

"Totally impressed from beginning to end of purchase and replacement. The pictures helped identify the right part before I even had the GE numbers and the video on how to replace was EASY to follow. The part came immediately even though it was over Easter weekend, the cost was affordable and we had total success installing it ourselves! Thank you thank you!"

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-28

Great Service

"Bought parts, have returned some parts, cancelled other orders, in all situations the service was excellent. "

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-28

parts

"The parts were just what I wanted; Comment: the shipping box was giant compared to what was in it, could have been in an envelope. cw"


Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-04-28

Bosch washing machine boot

" The experience was good. Order the part got the correct part the part works fine. Only problem I have is with the shipping takes a long time to get product. Would like to have seen the product sooner. That is the only reason I did not give this vendor five stars. "


Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-28

Very Pleased

"Part arrived far more quickly than anticipated, and the linked video made it easy to install. Hooray! I wish more sellers would include the "how-to" videos - this puts them a step above.
The next time I need an appliance part, I'm checking here first.
"

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-28

amazing service and staff

"I misordered the 1st time and got the wrong part. Spoke to customer service and had the most wonderful woman who corrected my order and re-ordered for me and immediately sent out the new part. Got it in 24 hours! Don't know how you could do that. Would surely order with you again. Maureen"


Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-27

Art Stafford

"chatted....got solution...Ordered....received when promised....Appliance Pro makes American Great"

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-27

Good Prices, good service and communication. Very helpful. Recommend

"Have used them before. Highly recommend"

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-27

Very good company.

"Parts were delivered quickly and were the correct parts for the model. "


Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-27

Great service

"Have used the website in the past and have been very pleased with the speed and quality of the service. Recently needed a fusible thermostat and received one that didn’t look like the one I removed so I called customer support and the lady cross referenced the existing part number to confirm that it had been updated and that I was good to go. Great service Thanks "

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Rep reply posted 2019-04-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”