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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-04-01

Ice maker part

"Second time I have ordered an appliance part. Web site is easy to use and the parts came promptly."

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-01

Washing machine coupler

"Perfect. Lowest price and on time."


Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-01

Only place to access parts unavailable in stores.

"Easy to search and confirm that you have the right parts. Quick delivery of well-packaged items. I have used them often. Sometimes there are excellent diagrams while sometimes there are not. While appliances are often great values the same can not necessarily be said for repair parts for those accessories. Sometimes the items are expensive. Still better than throwing things away and starting over. These guys are the best at what they do. "

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-03-31

Dishwasher part

"I placed order and they delivered the wrong part. I had to order another part and pay for the shipping to return the original wrong part. This was clearly there fault as they confirmed that I ordered correctly but they filled the order with the wrong part."

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Overall customer service

Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I've looked into your order, and it looks like you originally placed an order for a Bosch part. Our agent helped you look up the correct dishwasher rack, which was a Whirlpool part. If you have any further issues with these new parts, please let us know.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-31

Great videos

"ApplicancePartsPro is a great website. Easy to navigate and the bonus of a video is super. JonB"

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Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-03-31

Great Products, High Shipping

"Appliance Parts Pros had what I was looking for. They made it easy to find the part, given my washer model. The part was about $6 but the shipping for an item that weight 1/2 ounce was over $8. What? Mail it to me for 55 cents."

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Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-31

GE electric stove control board

"Best price, and delivered on time. Thank you guys!"


Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-31

"Received correct part and 2 days earlier than scheduled "

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Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-31

Fridge

"Easy to find, easy to order, and received in two days. "

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Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-31

Fast & Accurate

"No hassle, easy to order and on time delivery!!!"

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Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-30

Fast shipping

"Fast shipping, part was exactly what I needed "

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Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-30

New microwave top grill.

"While cleaning the microwave, the top grill fell off, hit the floor hard and broke. Went to AppliancePartsPros with the model number, and found a new grill. It arrived quickly via UPS, and snapped right into place. It took longer to cut up and recycle the box it came in! Great price and delivery, very happy with the result."

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Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-30

Knobs for GE Gas Stove

"This experence was excellant. Good product, Just as described!"


Rep reply posted 2019-04-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-29

Got my dryer back drying again.

"Ordered the 3 items I needed and my dryer is working now . Fast shipping too."

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Rep reply posted 2019-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-03-29

oven parts

"faster than expected. got all parts"

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Rep reply posted 2019-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”