"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"When I ordered it I paid extra postage to receive it by the 13th. I never received my parts until the 15 th. The parts were in stock and you advertised same day shipping!"
"Very fast deliver, next day delivery!! "
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The ordering process was straightforward. The control board was received in two business days.
Easy to install. It works as supposed (at least for now)."
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Dryer was getting to hot. Everything seemed to check out, blew a 2nd thermal fuse after I cleaned the vents. I thought it maybe the cycle fuse and I talked on the online chat and they believed it had to be the same thing. Has been working for a week and seems great. I did buy the other sensors just to make sure, nothing worse than a wife without a dryer but that seemed to do the trick. Have the other sensors for later. I bought a couple extra thermal fuses just in case. Thanks"
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Customer service rep is the best & she tried to help me all the way. I never seen like this rep."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"it was good and fast I loved it"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Paid for 2 days shipping and didn't get it until 6 days later. Piece is okay, but slightly smaller and feels weaker than the original. "
“Thank you for taking the time to share your experience with us. It looks like you chose our Standard shipping option, which does arrive within 2 - 5 business days, rather than our Two Day shipping option. Per your tracking information, you placed your order on 2/10 and it arrived on 2/14. If you have any concerns with your order now that it has arrived, please don't hesitate to reach out to us and we will be glad to work with you to resolve them.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My dryer knob broke. I put in GE dryer knob & appliancepartspros.com popped up. I ordered & within 5 days I had my knob. They sent a gray one which I should have ordered white but I didn't see i had to pick a color. I'm find with gray. I'm just so glad I no longer have to use pliers. "
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"SPENT THE EXTRA MONEY FOR NEXT DAUR AIR SO I COULD GET THE PARTS I DESPERATLEY NEEDED. ORDER SAID ALL PARTS WERE IN STOCK AND GUARANTEED TO SHIP THAT DAY. WELL GUESS WHAT, THEY DID NOT AND THEY TOLD ME THAT I WOULD NOT GET THEM NOW TILL MONDAY. THEY WOULDS NOT EVEN SHIP THEM NEXT DAY SATURDAY DELIVERY SO I WAS LEFT WITH A WASHINGT MACHINE TAKEN APART OVER THE WEEKEND."
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for our mistake. We have refunded your shipping cost, as well as providing 20% off the next order you place with us. We have also sent you a prepaid shipping label, in case you were able to locate the parts elsewhere in the mean time and need to send those parts back to us for a refund. Again, I'm very sorry for any inconvenience you experienced.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Quick and easy to find part and order."
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Parts always come quickly! Always have the parts o need"
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Have used AppPartsPros for years. Great DIY advice and service."
“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered the wrong part & was guided through the return/reorder process smoothly! Looking forward to getting the correct part in a couple of days. "
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very pleased with quality of product and the efficient shipping.
Thank you so much!"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Right part, fast delivery, reasonable price."
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for taking the time to share your experience with us. It looks like you chose our Standard shipping option, which does arrive within 2 - 5 business days, rather than our Two Day shipping option. Per your tracking information, your order shipped on 2/11 and it arrived on 2/15. If you have any concerns with your order now that it has arrived, please don't hesitate to reach out to us and we will be glad to work with you to resolve them.
Kind Regards,
Cheryl T,
Customer Correspondence Team”