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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-02-16

On time delivery.

"Very pleased with quality of product and the efficient shipping.
Thank you so much!
"


Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-16

Washing Machine Part

"Right part, fast delivery, reasonable price."

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-16

Had what I need

"They had everything that I needed at a great price. I got the parts quickly too, and they were able to ship it the same day I made the purchase. I'll shop there again."

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-16

Excellent

"The part fit perfectly and the ice maker is running just fine.
Thank you for your help.
"


Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-16

quick and eazy order

"I ordered a part for my clothes dryer and it showed up in less then a week. works great."

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-02-16

part was pricy but works well

"See title. Shipping took forever but finally got here after well over a week."

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-16

Easy fit for geriatric microwave

"My model is old so there had been multiple model number changes apparently. They made it easy. Had a part that didn't work on my model, but the vent was a fit."


Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-16

Just Right

"Fit perfectly, good price "

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-16

WOuld gladly deal with this company again

"I needed a part for an old dishwasher. They had it and delivered it as promised. Thanks!"

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-15

Close...but no fit

"Our GE Sensi-Temp stove is OLD...O-L-D. We were able to provide the model and serial numbers. The two ladies that looked for us did a lot of searching, but an exact match couldn't be found. We opted for the closest match to our model. The sensi-temp element was discontinued so we just ordered the drip pans, hoping they'd be deep enough. The drip pans arrived and looked to be the same as others, and sure enough...they were also too shallow. We had to send them back. I chatted with someone who immediately emailed a return authorization (we paid to ship them back, but there is no restocking fee). Everyone we dealt with from beginning to end bent over backward to help us. It seems that we'll eventually have to get a new stove...when the other working burners die."

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-15

Great service and parts

"First order never arrived after a week and a half so I contacted them to let them know. They immediately sent out the order again, free of charge of course. Instead of USPS they used FedEx. I received the order within 4 days. The parts fit perfectly and my dryer is working. Woohoo! I highly recommend this company for any parts. Thank you very much! "

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-15

Product came on time, and the video was really helpful

"I appreciate the little video that went with the product -- I'm not at all handy with tools, so the directions and example were really helpful."

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-15

Just what I needed

"They had just what I needed and the instructional videos to show me how to fix the dryer. Thanks"

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Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-15

Imperial freezer door gasket.

"Part ordered came in 4 days."


Rep reply posted 2019-02-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-15

Excellent and rapid service

"Part delivered as promised"

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”