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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-02-15

Great service

"Very quick delivery of the correct part"


Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-15

Dryer parts

"Great experience great value, easy fix, saved a service call and easy Repair "

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

Received and Installed part

"Ordered part ,received next day installed, runs like new"

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

Great!

"The video helped me figure out the exact part I needed. It was also very good for showing the entire repair."

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

Fast service

"Got part fast and very easy to work with"


Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

A part hard to find

"They no longer make the wall oven in our kitchen thank you very much for going out of your way to find the part I need"

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

Everything went well.

"Everything went well.
Well done.
"

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

Great

"Shopped, purchased,waited for delivery and installed.....perfect !
"


Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

Samsung washing machine repair

"It went great,all the parts fit perfectly"

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-14

Ice Dispenser Solenoid Replacement For Kitchen Aid KSRS25QAWH00 Refrigerator

"I looked on line to find out why by refrigerator was only dispensing crushed ice and found several sites that said the dispenser solenoid controls the cubed ice or crushed ice settings.

I went to Appliance Parts Pros and easily found the part based on the diagrams on the website. I placed the order and followed the installation video which was excellent. It took me 20 minutes and I am sure I saved a least $100 plus dollars by doing this myself.

The part arrived in a few days and I really think Appliance Parts Pros is a top notch company.
"

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-13

Great repair content

"Matt and the team that do the repair videos are amazing. Well-lit, properly focused and easy to understand. They spend time to go over all the details in a repair, including how to remove and re-attach parts including specifics about what to avoid. It really helped speed up my repair."

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We're so glad that you found our repair videos helpful!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-02-13

Weak Service

"Ordered on the 4th and paid upgrade shipping. Received on the 8th, broken. Poor packaging for fragile ignitor. Never received email invoice or shipping info.
Did receive this rating survey via email. As of the 13th have not received replacement part. Four calls, very nice customer service person, but no help with email issues except for this survey. I will get over it and move on.
"

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Rep reply posted 2019-02-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize that your initial part arrived damaged. It looks like your replacement part arrived on 2/13. If there were any issues with the part once it arrived, please let us know and we'll work with you to correct it, because we do strive for customer satisfaction.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-13

Just like it should be

"I ordered the part, it arrived, and it fits my dishwasher perfectly. :-)"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-13

Cheap and fast

"Right parts in a couple days. Website made it easy to find right parts"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-12

Excellent service!

"Got the part I needed and delivered when promised! Will use Appliance Parts again!
Thank you.
"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”