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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-02-20

Okay

"No. B. "

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-20

just what i needed

"replaced a refrigerator door shelf. the new one fit and showed up quickly. can't ask for more."

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-20

Fast delivery

"Got the parts the next day!"


Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-19

Can beat it!

"Quick, reliable service. Great prices."

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-02-19

Not as easy as the video.

"I took me two hours to reinstall the five tiny screws. It was nowhere near as easy as it seemed in the video."

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-02-19

sent wrong part and i double checked all numbers when i ordered . was refused to pay returned shipping and i had to pay return shipping plus

"had to pay returned shipping plus shipping on order , customer service said I ordered the wrong part but I am 100% sure I gave them the right numbers I am very unhappy with the service there have to be a more customer friendly product. if the next shipment is as bad as this one I will make sure not to take this route again have done electronics repair since 1958 and this is the worse problem I ever had."

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. We have refunded your shipping cost, as well as providing a prepaid shipping label to return the item. I hope this can help rectify the problem.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-19

Love Appliance Parts Pro's

"Parts were delivered ahead of time and were just what I ordered. Video helped me to get my dryer repaired in under 15 min."

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-19

The right part the first time.

"The part went in extremely easy. Good description and visual"

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-19

Will Use Again

"Easy to search web site; item delivered as promised. "

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-19

Good product

"Order arrived at wrong house, but my neighbor brought it over. Works great, exact fit. Good install video. Thanks!"

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-19

Parts

"Excellent,your guide to new parts helpful,my unit is over 20 years!"

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-19

excellent

"There is a single reason I come back, GREAT SERVICE. Thank you"

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-18

Excellant description and service information

"I ordered the parts according to the symptoms and received them promptly. I bought parts here before and was equally pleased. They saved me a lot of money and shipped promptly then as well."

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-18

2 Thumbs Up

"With all their videos why shop anywhere else???"

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Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-02-18

Maytag DW handle switches.

"Delivered as advertised but didn’t fix the problem."


Rep reply posted 2019-02-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that this part didn't solve your problem. We would be happy to help you set up a return for that part and help you figure out what other part might fix your problem. You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 7 days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”