"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I searched the Internet, trying to find an original equipment, manufactured Samsung ice tray for my refrigerator. appliancepartspros.com had the replacement tray I needed and was able to ship it in a couple of days. It was great.."
"it was easy to order, and customer service was great. "
“We are happy you chose us to help you to get the correct part needed in repairing your appliance! We will be glad to help if you should need any assistance with a repair in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Purchased a part for my dishwasher with the promise all parts in mail that day. I needed it the next day so paid an extra $30 and received it 4 days later.
Part worked perfectly so no issue with that but if you promise something ALL OVER YOUR SITE do it! They have to understand if you can't do all the things you promise people will find other places to get their appliance parts."
“I am very sorry for the inconveniences you have experienced with your order not shipping out on time to arrive in the next day shipping method paid for. We do guarantee our parts to ship out same day if they are placed before our shipping cutoff time, and if we fail to accomplish that we are happy to take accountability for not having that guarantee fulfilled. We have issued a refund for your shipping charges already, but I have also issued a 15% discount on your order and sent an email to you confirming the refund issued back to you. If there is anything else we can do make your experience with our company better please do not hesitate to let us know!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Arrived on time and was the correct component to replace."
“We are happy to hear that the repair went well, and we appreciate that you chose us for your appliance repair needs!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
" I needed upper drum support for ge dryer when they show the kit it only comes with 2 slides but the support takes four so i had to send for 2 more and pay 11 more dollars to ship two little slides the good part is it all fit perfect and works fine"
“We are happy everything worked out. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. I have sent an email directly to you that shows we have issued a refund back to you for the shipping charges on your second order placed with us. If there is anything else we can do to make your experience better please feel free to contact us back and we will be more than happy to help!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Rec part just haven't installed it yet"
“We are glad to hear that your part was received, and we hope that your repair is a success! If we can be of any assistance with installation please do not hesitate to contact us and any of our agents will be more than happy to assist you.
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Easy to order and fast shipping "
“Thank you for taking the time to let us know how we did. We appreciate your endorsement!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Product was correct size, and delivered quickly. I would recommend"
“We appreciate your review and thank you for recommending us! We look forward to assisting you with future repairs!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"I have an older Whirlpool dishwasher, so was concerned when the soap part stopped working. AppliamceParts Pros had the original part, made ordering easy, and the shipment arrived quickly. Moreover, they had a video on how to install the part - one I referred back to a second time after I mis-installed it the first time. In all, full marks for this company."
“Thank you for taking the time to share your experience with our company! We are happy to hear that your appliance is back up and running and we will be happy to help if any repairs may come up in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Had a terrible squeak in my dryer. The kit from Appliance Parts worked perfectly. These are genuine Whirlpool parts unlike many of the others I saw on the internet at a lower price. Also read reviews from several, and these are definitley the best....well worth a couple of dollars more. Shipping was very fast and well packaged. Instructional video on website is invaluable."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Jason
Customer Correspondence Team”
"Product was delivered when available and installation was easy"
“Thanks for the nice review. It means a lot. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Jason
Customer Correspondence Team”
"Great website and easy to know that I was picking out the correct part"
“Thank you for telling us. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Jason
Customer Correspondence Team”
"Awesome people and parts and video was very helpful ! "
“Thank you for the endorsement. We are happy to hear you benefited from our services.
Kind Regards,
Jason
Customer Correspondence Team”
"Knowledgeable individuals that can actually provide solutions. "
“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”
"Our dryer stopped working and we found a youtube video from Appliance Parts Pro that was amazing! It turned out that the dryer belt broke. We ordered the part which came in a couple of days and we followed the video on how to put it in. So easy and inexpensive! "
“We appreciate you taking the time to leave us positive feedback on your experience. We're so glad that you found our repair videos helpful!
Kind Regards,
Jason
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We are happy you chose us to help you fix your appliance! It can be a task to find original OEM parts online, so we are happy to hear that we could make locating your part easier. We look forward to helping you with any future appliance repair needs you may have!
Kind Regards,
Kallie H.
Customer Correspondence Team
”