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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-02-08

Excellent service

"Friendly, prompt, professional service."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-08

knobs

"All as expected and they look good"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-02-07

Got it the second try

"They sent a refrigerator part when I had ordered a drier part the first time, but the second try worked great. I think it would have been wise of them to ship it with overnight shipping the second time. The installation video was super helpful! "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. I do apologize for any inconvenience this situation may have caused, but we appreciate your understanding and for allowing us to resolve the situation.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-07

Outstanding!

"Very quick shipping. Perfect fit. Price was OK. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-02-03

Everybody wants rave reviews!

"They did what they were supposed to do, they sent me the part I ordered."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We strive for customer satisfaction, and thrive on the positive word of mouth of our customers. If there was anything wrong with your experience or you order, please don't hesitate to give us a call and we will be glad to try to work with you to correct it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-02-06

Awful!

"We ordered the part as pictured and only received half of it. We called and stayed on hold for an hour then we were told they were sending us the right part and it never came. The gentleman helping us just stopped communicating with us, just awful!"

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Rep reply posted 2019-02-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I'm sorry to hear that you didn't have a positive purchasing experience with us. I've checked into your order, and it looks like the part that you initially ordered contained all the pieces it was supposed to, it just wasn't the part you needed. That part has already been refunded. As our agent explained, if you need the other part, you will need to place an order for it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-07

Best site for parts *****

"Best prices, and problem solving."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-07

Super Fast Delivery

"I order a lot of appliance parts and AppliancePartsPros.com always has what I am looking for. Good Prices, Availability, Super Fast Delivery!! "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-02-07

Costly, but useful

"I know Maytag is VERY proud of their parts. I wish they were as proud in the making of them. Appliance Parts Pros were the lowest cost providers of the parts I needed, and they shipped them quickly, but two wheels on a plastic support shouldn't cost $25... If I'd added the tray, it would have come close to the price of a new unit.

I'll keep APP on standby should I need more parts. I don't blame them for the high prices.
"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-07

Top notch Parts Company!

"I have a twenty year old Maytag washer, that was needing some attention. I R&R'd the motor slides, with new springs. New belts; new brake assembly, with upper and lower bearings; new tub bearing kit; mounting stem kit; bought the special spanner wrench, to work the top end, which I highly recommend), and had the parts, THE NEXT MORNING!!!!!
Following the instructional video's on Appliance Parts Pros, and using the Model Number of my washer, the parts ordering and transaction was snap, and I started at the bottom, first. I was done with it, in under three hours, with at least an hour of that cleaning and preparing the job.
I moved to the top end and spent about the same three hours, again; with at least an hour of cleaning, and prep work. Took my time; and, with a half day's time and about one third the price of a new Maytag, I'm back on the easy chair, listening to my wife praise my sharp mechanical skills! hahaha
Thanks Appliance Parts Pros, for the great service!
"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-07

Painless transaction.

"The transaction took moments once I was armed with my model number. Ordering was quick and I was confident through the process that I had been guided by the web site to the proper replacement part. Item arrived about 3 working days later and dropped right into place. Happy about everything. Thanks!"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-07

Very pleased.

"The part arrived in half the time I thought it would take and the repair was easily done after I viewed the instructional video on the AppliancePartsPros.com website."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

Quick and accurate service

"I needed a gas burner for a 15 year old GE appliance. It was a reasonable price, works perfectly and delivered in 3 days. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

Ice maker repair

"Diagrams for very accurate was able to select the correct part with very little effort. The video on how to remove and install the part was done very well. Part was delivered in a timely manner and it was correct."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

Great website that allowed me to pick the perfect microwave replacement part

"The microwave part was perfect and arrived on time and very well packaged. Thank you Appliance Parts Pros!!"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”