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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-02-03

I will use them again, Great experience

"Though I didn't repair the washer, because it became a money pit, and not worth fixing. Appliance pros were sympatric to my position and were very gracious to allow me to return the parts.

Parts arrived when they said they would, and the return process was quick and painless.


Kudos!
"


Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-02-03

Bit Pricey

"I would give 5 stars but I think $85.00 for plastic hose reservoir is a giant rip off especially when it can be purchased for 20 cents or less per foot elsewhere. Didn't check price until after I ordered.
"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-02-03

Dishwasher

"I typed in the model # and selected the part needed. And the part is not the right one for my top rack. Not sure how since I used the right model #..."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize that you didn't get the part you were expecting. We have issued a refund for the part that you received. I've looked into this for you and did find there are two rack stops on your track in your dishwasher, one in the front and one in the back. The one in the front is part number PART NUMBER AP6014921 and the part number for the back is Part number AP6013365. If you're needing to order either of these you may do so online or you can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 7 days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-03

Highly recommend

"Everything went smoothly, great job"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-03

Exactly what we needed

"Fast Delivery and exactly filled order!"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-03

Exceptional

"No mail delivery for 2 days due to polar vortex and still received parcel early , excellent service"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-03

Parts was perfect .

"Parts came on time and right one fits perfect in my washing machine."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-02-02

The Big Easy

"I can always find parts I need. Work on the $ for parts and shipping. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-02-02

finding and receiving washer agitator

"we checked what to do and how to do with your company and received it and put it in."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-02

Super Service, fast delivery.

"The delivery was fast, the service was top notch. Other companies should take notice. A big help when I needed it the most. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-01

Part was an exact replacement

"Appliance part pros were excellent , ordered late on Friday and part was shipped on Monday"


Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-01

ordered bins for door

"we got exactly what we ordered"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-01

Thanks

"I received the correct product for the agreed upon price within the quoted delivery window."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-01

Heater assy

"Ordered, received, installed and works perfect. No problems on this end"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-01

Very good service

"Appliance Parts Pro had the part I needed in stock and it was shipped within hours. The part was packaged to prevent damage during shipping and arrived on the day promised by 9 am."

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Rep reply posted 2019-02-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”