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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-28

Perfectly

"Part was exactly right. OEM said part was discontinued. Found it here."

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Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

water despense value

"he was very professional and he seem to know what he was talking about "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

refrigerator door shelf

"My new refrigerator door shelf fit exactly perfect. So easy to order by just having the serial number of your appliance. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

What a surprise

"Did Google search and found these guys. Quick shipping and excellent parts. Well done guys. Would definitely recommend and use again. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

Another excellent valued purchase

"Needed a dryer motor and belt. Parts arrived within 2 days. Good price and availability. Local parts house couldn't get the parts as fast as A.P.P. I have been purchasing parts from A.P.P. for many years and will continue to do so."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

excellent

"Parts delivery quickly. Installation instructions made it easy to install. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-06

Good Service

"Had a problem with a microwave thermostat that I bought. Got through to a live person right away who was very helpful and sent out another part. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-05

Excellent Service

"I appreciated the online chat but I'm embarrassed to say that I misdiagnosed the problem. It wasn't a broken part and now I have a perfectly good old part that I would prefer not to throw away into a landfill so I will either give it away or send it so someone else can use it."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-05

Very easy and quick service

"I got a little help through online chat to make sure I picked the right part for my oven, then it arrived in 2 days and with help from a help video, I helped walk my son through the process. Very happy with the service and the part."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-05

Outstanding

"On time delivery. Good product with no issues."

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-04

Great Service!

"I ordered an ice maker for my refrigerator on a Sunday night. The item was shipped the next morning. Their "how-to" video was great, so I knew what I was doing before placing the order. Shipment & billing were on time and accurate. Replacement went per the video. Outstanding!"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-04

Fast efficient accurate

"Great online experience. Couldn't believe how good the search took and videos were. 2 thumbs up"

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-04

Washer water inlet valve

"Great YouTube video. Led me to website for repair part. Too easy!"


Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-04

For 5 years I have been putting up with broken tines on both bottom and top racks and finally gave up and ordered replacement.

"Found what I needed with no problems. "

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Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-02-04

Fast delivery and perfect fit.

"Delivered 4 days earlier than estimate. Exact right part. Great job."


Rep reply posted 2019-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”