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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
4/5

2019-01-23

good service

"very good quick deliever"


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-23

no complaints

"received parts. installed them . works fine know."


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-23

Right parts Quick ship! A-OK

"Good job. Good price right parts. Very happy!! "


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-01-23

Poor web site

"I ordered a bottom oven heating element and received one for the top element. Had problems with the oven serial number. I guess they don't stock the item that I need."

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Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize that you had trouble with our website. If you ever need help finding an item for your appliance, please feel free to call us and one of our agents will be happy to assist you.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-23

Solenoid repair

"Great video that made a repair I might not have tried without having seen the video. Great suggestion about other parts to order which came to be
Needed.


"


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-22

Wonderful!

"My oven element was delivered in less than 48 hours, it was the right item and cheaper than any other site!

I will definitely use Appliance Parts Pros.com again!

Thank you,
Teri Holsombake
"

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Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-22

LG Dryer parts replacement

"I have felt with this company before with good results.
This time I ordered parts for an LG dryer based on their video, which was excellent, They shipped the parts promptly, however because of a screw up with the shipping company, they reshipped the parts. I've never had any company do that! Thanks so much. the repair is done thanks to having the right parts and and excellent video.
Bill
"

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Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-22

dishwaher board

"no problems, fast shipping!"


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-22

Good parts on time. UPS was late..no fault of seller.

"Great OEM parts! Website easy to use. "


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-22

Lightning fast delivery

"Dryer sweater rack was exact model I needed and arrived in good condition"


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-22

Simply put - accurate info and best price.

"My 12 year old Maytag fridge has had 3 things go bad on it, and all 3 have been resolved by ordering parts from AppliancePartsPros.com.
Right part for the right price. The instructional videos guarantee you both diagnose and correct the issue the first time, every time.
"

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Rep reply posted 2019-01-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-22

refrigeratorpart

"It taken longer to received the item than in the past "


Rep reply posted 2019-01-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. If you ever need your parts faster, please keep in mind that we do offer other shipping options.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-21

Excellent customer service

"I faced a leaking dishwasher and Appliance Parts Pros offered instructional videos that were clear and understandable, and parts that were quickly delivered. When there was an error, they helped me correct it and made the whole experience satisfying."

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Rep reply posted 2019-01-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-21

Fast and perfect fit

"OEM part. Delivered fast and at lowest price. Very pleased."

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Rep reply posted 2019-01-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-21

Great

"Great service and delivery, good job."

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Rep reply posted 2019-01-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”