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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-29

Easy to find your part and best price I saw, plus 1 year warranty!

"Easy to find your part and best price I saw, plus 1 year warranty!"


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-28

BEST REPAIRS EVER

"WOW, GREAT READING WHAT COULD BE THE PROBLEM BASED ON DISH WASHER MODEL. Repaired easily. Bought other wear parts via suggested repairs"

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Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-28

Great service!

"I ordered a replacement adjuster kit for my Kitchenaid dishwasher to fix broken rollers for teh cup/glass tray. The package arrived without instructions for installation (factory fault, no Appliance Parts Pros) and i asked for help via their online chat feature on a Saturday. Gaye was able to provide me an electronic copy and also recommended a YouTube video that helped as well. I was able to remove the broken parts and replace with the new kit. I appreciate the service and help. I've ordered parts from this company before and they always deliver when promised, and cheerfully accept returns when necessary."

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Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-28

Dishwasher Parts

"Easy to find parts I needed online and they arrived on time."


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-28

Easy to work with

"Easy website, easy shipping, second purchase happy with it."


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-28

Helpful, efficient customer service

"Although I ordered the wrong part for my older-model stove/oven, it was totally my fault, as I had copied the wrong Model # from my stove, and my husband and I misidentified the part (broiler element) we needed. I have returned the part for a refund. Returning was easy, but I had to pay shipping costs, since it was my fault for getting the wrong order. Several e-mails between me and different customer service representatives were sent, and I did find all customer service people at AppliancePartsPros to be knowledgeable and courteous. They were very helpful and always responded promptly to my messages. While I was eventually able to locate the part I needed locally at a lower cost with no shipping, I must compliment the way customer service at AppliancePartsPros handled my situation."

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Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-28

repair parts

"parts came on time as expected"


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-28

Plastic shelf on the top right door.

"Part come early and as description. "

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Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-28

Fixed my refrigerator myself

"Very helpful in getting me the correct part"


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-27

my appliance order

"very good and great parts!
"


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-27

"website was very easy to navigate. part arrived and all is good."


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-27

Perfect

"correct part, great video, great service. Just plain perfect ..."


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-27

part was long time coming

"The [art was good, it just took a lot longer for it to come, than was supposed to."

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Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. Your order shipped on 1/11 and arrived on 1/18. I apologize that it did not arrive on the estimated delivery date of 1/17.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-27

dryer repairs

"I paid extra to have the parts delivered in 2 days. FedEx thought the weather was too bad to deliver, so they arrived a day late. "


Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well, though we do apologize for the inclement weather delay.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-27

Exactly what I ordered, delivered ahead of time

"Two parts orders, in good order, now installed. Happy customer!"

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Rep reply posted 2019-01-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”