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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-25

Filters

"The parts were correct (thank you for that 'check it' box), and were quickly delivered at a reasonable price. The website was easy to use. Would use them again."

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Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-25

Fast

"Easy to order and fast delivery. Who could ask for more"


Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-25

Matt F

"Parts for great the two day shipping was not though. Package finally in 4 days"


Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. It looks like you chose our Standard shipping option, which does arrive within 2 - 5 business days, rather than our Two Day shipping option. I apologize for any confusion regarding our shipping options.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-25

Quality Parts and Accurate Descriptions

"I have order multiple parts and have never had problems finding what I need and always received the correct part."


Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-01-25

No instructions with defrost timer.

"As far as ordering and receiving the order, all went well but there were no instructions with the timer as far as to where to place the floating black wire, this caused a hit and miss with the install which I don't like."


Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. I apologize that you had trouble with your repair. Please keep in mind that if you ever have trouble with a repair, you can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We offer free technical advice 7 days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-25

Fast shipping, priced right, parts did the job.

"The parts were well packaged, shipped fast, and were exact replacements for the washing machine. "

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Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-25

Awesome!

"Just as expected! Thank you!"

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Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-25

Quick, easy and efficient

"Got what I ordered quickly. Part fit on the first try. Including the ordering process, I spent all of 10 min getting my fridge fixed. "


Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-24

Refrigerator Handle Replacement Part

"The part fit perfectly and arrived one day ahead of schedule. I wish it had been less expensive."

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Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-24

Great experience

"The whole search process for the part I needed was very simple and quick, and the product arrived a little earlier than promised even though I chose economy shipping."


Rep reply posted 2019-01-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-24

Another great experience

"This is the second time I've ordered replace frig door bins from AppliancePartsPros.com. Easy ordering and great customer service. I'll definitely use them again when my poorly made Samsung frig needs more parts."

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Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-24

Good

"The process was great but have not received the shipment as of today"

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Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-24

Great service

"Each agent I spoke to gave didn’t push me to order product but gave me advice what to check before final decision "


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-24

Griddle

"I ordered on line...site very easy to use. Item arrived when they said it would...excellent service. thanks
Al Busch, Tucson AZ
"

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Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-23

Great Customer Service

"There was an issue with the product sent. Called and they verified that what I ordered was correct, which it was. will be sending me another item. "


Rep reply posted 2019-01-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”