"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Easy order form with photos. Fast deliver."
"This is my 2nd experience with AppliancePartsPros.com. Both have been really good. The product was easy to find on their site. Ordering was easy and they arrived earlier than expected. The parts were exactly what I expected and the online video showed me how to install them in minutes. "
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Website easy to navigate and I appreciated being able to confirm the part will fit my unit."
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Installed new sockets without a problem."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Correct part arrived sooner than expected. Great service. Will buy again."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Your how to do video and the ease of ordering the correct part makes repairing easy."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Items as described, fast delivery."
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easily found the silverware tray for my appliance had quick delivery and pulled he old one out and put in the new one. Easy Peasy..."
“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered a shelf, got the wrong one, they immediately credited me for wrong one and reordered the correct one and sent me a return label, postage included to return wrong one. Agent Erika G was very helpful!!"
“Thank you for choosing AppliancePartsPros.com. We'll be sure to pass that along to the agent who helped you.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Told I'm getting a refund because chat sold me the wrong parts, I ordered 4 of the parts as they were out fast due to a VERY poor manufacture design, given a refund of 1 part and no refund on shipping which i was also told would be refunded."
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for the oversight. Your order has now been refunded entirely. Again, I'm sorry for that mistake and the delay in getting your full refund.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I have ordered several different bits for our Fridgidaire Gallery refrigerator from these guys and I think some parts for other things, as well. Always fast delivery. This time I didn't have my model number handy and ended up ordering the wrong parts. Even dealing with the return was easy."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Bought a electronic part for d/w and installed it. Possible defect issue. Kelsey at APP arranged prompt exchange, no furtherc cost. Fast service with genuine folks. APP is my #1 go to fir all appliance parts shopping."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"right part no bs saved some money !"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The service dept. was great when I had a small problem and they responded quickly. Very courteous on the phone with me. This is about the 5th time using them and have never had a problem 5-STARS! "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This web sight was easy to navigate, helpful to find the part and shipped and received quickly!! Part is in and our Microwave works perfectly! Thank for being to awesome! "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”