ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-13

Couldn't be Better

"The videos showed me exactly how to diagnose and fix the problems. The parts were easy to find on their web site, and shipping was reasonable. "


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-13

Very Pleased

"I found what I was looking for. When needed there were accompanying videos to help with the repair. The entire process was easy and efficient.

I'll use them again.
"


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-13

Excellent service

"Quick, easy, educational. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-13

Fast and Easy!

"I was dreading trying to find a part for my dishwasher. I sat down and prepared myself for a difficult, time consuming online search. Within 5 minutes I found the part and placed the order. It was delivered promptly. I installed it and my dishwasher is back in business! Now, if you only sold bathing suits! Great experience! "


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-12

Worked!

"It took a little bit to identify the correct part, but it arrived on time and worked great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-12

Great vendor

"Parts appeared to be OEM and worked great. Always a great purchasing experience with AppliancePartsPros.com."


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-12

Got it right

"Had good diagrams on line.
Correct parts delivered in a timely manner.
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-01-12

Very general technical advice..

"GE oven quit working after a cleaning cycle. It fried the wires to the oven iginiter and melted the connector. After some troubleshooting I called AppliancePartsPros for technical advice. The info and advice I received was somewhat limited and in the end seemed to be based more on list of frequently used parts than any troubleshooting. I replace some of the parts advised without a fix. I had GE Servce come out to diagnose and it was a gas valve electrical failure due to the heat on the wires. I then ordered a new valve from AppliancePartsPros and fixed the problem. Their prices, videos and overall service are great, but in this case, the advice was limited."


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I'm glad that we were able to help you repair your appliance. I do apologize that our technical advice wasn't more specific. We do our best to offer the most help that we can, but it can sometimes be difficult, as we can't see the appliance for ourselves. However, we hope you'll still consider us the next time you have DIY appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-12

washer parts

"great service speedy delivery and fit right"


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-12

Simple to order

"Ordered wheels for dishwasher basket after I found out it wasn’t covered under warranty, so ordered online, simple, easy to order and they arrived in a few days. Effortless! Thank you "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-12

Overlay for Stove Clock

"Easy to order off the web site, came quickly, right item, no problems!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-12

Fast & the right part

"Fixed right the first time"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-11

VERY SATISFIED CUSTOMER

"Exactly the parts I needed delivered on time. Thanks for the prompt service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-11

Samsung Repair

"The dishwasher is only 4 years old and stopped working, using youtube I found what appeared to be the issue. Ordered the part as described in Appliance Parts, received item very quickly, installed new part and the washer started working again. If I need more parts for that dishwasher I know where to go!
Thanks
"


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-11

Helpful and Fast

"I needed an electrical part for my Samsung Range. The site was helpful as was the online chat support. Once I identified the part, and ordered, it arrived very quickly. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”