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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-15

prompt, efficient

"The experience was very good, They called ahead and arrived as promised. They were very polite, and installed range quickly. There was no mess left behind."


Rep reply posted 2019-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

Water inlet valve

"Water wasn't flowing in my G.E. Fridge so I did an online search thru Google. I found several sources but this company was not only cheaper but they had a video showing exactly what had to be done! Very, very helpful and relatively simple yo replace. Great video..."


Rep reply posted 2019-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

Broken washer is contagious!

"A friend called asking if he could bring a laundry load over as his new washer got fried during a power failure while running on a noisy generator (let that be a lesson - no wash during power fail). A day after he left our washer squealed and would not empty, just cycled again and again until we noticed. When I moved the washer the problem was obvious... pump belt on the ground.... along with a split sheave. Figured out the parts, and ordered them before the boss was even out of bed! On expedited arrival, installed in just a few minutes and then tested. It really helps if you don't mix up the hot and cold hoses.... which took just a few more minutes. First breakdown of our 33 year old Maytag!"


Rep reply posted 2019-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

reasonable prices and fast shipping

"I needed to order a part for my mother's washing machine. After checking the price on another appliance part website, I visited ApplianceParts Pros.com. The price with shipping was lower, and they had a tutorial video showing the step-by-step process to replace the part. I ordered the part from AppliancePartsPro.com and received an arrival date along with a tracking number. To my surprise the part arrived earlier than expected. Installation was easy because of the tutorial video provided on their website. I was able to make the repair myself and save a great deal of money thanks in large part to AppliancePartsPro.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

Ordering was fast and easy

"In and out of website in 5 minutes, well packed part arrived a week later. No problems or issues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

broiler element

"they go out so often putting another in is old hat. "


Rep reply posted 2019-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-14

Got me the part I needed

"Delivery could have been quicker, but I got the part I needed to fix my dryer. I had to order two electrical parts since I wasn't sure which one I needed. I returned the one that I didn't need...easy peasy."


Rep reply posted 2019-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

Part worked perfectly

"I watched a video on my washer not agitating, the video listed parts from most likely to least. So, I removed that part, saw that it was worn out and I ordered a new one. Part arrived and in less than 15 minutes my washer was agitating like new again. Cost to fix less than 20 dollars and less than a hour of time."


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

My new GO-TO

"Had the parts I needed (Sears didnt) and will be my go-to place from now on. Price was reasonable and delivery timely. Thank you! "


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-14

Repaired Ice Dispenser

"Correct part, arrived promptly, along with video saved me a bunch of money"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-13

Got what I needed.

"I found what I needed , ordered it and it came promptly. Would use again."


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-13

Excellent!

"Fast shipping, good product."


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-13

Pricey but good

"I needed a silverware basket for a dishwasher - molded plastic, $50, 2 week delivery! But this was the only place I could find it so Yay, it's on the way."


Verified
5/5

2019-01-13

Correct parts delivered on time

"Used the website to determine what parts to order. The videos were easy to follow. Success!"


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-13

Part was shippped quickly. Thank you

"Great experience. Quick delivery"


Rep reply posted 2019-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”