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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-11

Refrig repair

"I ordered the part from your site, watched the DIY video provided and ordered the part. A few days later when it arrived I was able to make the repair in about 30 minutes."

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Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-11

Dishwasher Ball

"Took a little more time than I expected but I got exactly what I ordered."


Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-11

Outstanding customer service

"I called a couple of times regarding replacement parts and could not have had better customer service. I will definitely use their services again. The parts arrived and am very pleased."


Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-11

Definitely recommend

"Quick delivery
Fairly priced parts
Instructional videos
"


Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

Excellent Service.

"The part was delivered in excellent time and was the exact piece needed for the repair. I also liked their videos and related parts illustrations that helped with my selection and repair."

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Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-10

Dishwasher drain pump

"The delivery was longer than expected, or first tracked, but no problem.

The installation was twice as long than advertised, but it got done.
"


Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

Great customer service

"Due to an error on my part, I determined I didn't need the part I had ordered a few hours after making the order. I called their posted phone number and they courteously cancelled the order."


Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

Suspension Rod Kit

"Ordered suspension rod kit for my 5 yr old Amana washing machine, Shipping "fee" was reasonable, tracing was almost real time from shipping to my door.First time doing this and the videos available ( including yours) were lots of help.Felt confident that my parts were not inferior after market copycats. Paid a little more for this, but well worth it. Nobody wants to do this job twice. Felt good that I could reach out to your tech support should I get into a quandry doing installation. Ran the machine this morning and quite to my surprise everything went well. Eliminated the severe shaking and noise during the spin cycle.Examined the "old" suspension rods and quite frankly did not see any difference ( nothing obvious), nor did the new ones seem to have more compression."


Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

AppliancePartsPros GE Dishwasher Console Cover

"Part was in stock, shipped day of order, and received 2 days later. Much faster than I expected."

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Rep reply posted 2019-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

Washer Timer

"Found what I needed easily online."

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Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

Always Relinle

"No matter what part I’m looking for, they always have it. It’s affordable and it’s there in no time. Excellent service."


Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

AppliancePartsPros Delivers

"I ordered parts. They delivered the parts to me. Second time with Applianceapros, both were perfect."


Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

Service

"always ontime with my purchases never had to wait longer than the expected delivery date."

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Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

Awesome Response

"I've bought from them many times and they always process the order quickly and get it shipped. Shipping is also faster than expected."


Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-10

GOOD EXPERIENCE

"All parts were correct and arrived in a timely manner. How to videos VERY helpful."


Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”