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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-09

dishwasher pump

"The right part, at the right price, and it showed up when they said it would. Outstanding job!"


Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

got the right part fast and easy

"Just had to look at a picture of my dishwasher on the website and two days later I was fixing it. They even provided tips to make sure I did it right."

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Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

Great service

"Ordered 2 parts for Bosch dishwasher - both arrived within 2 days and were exactly what I needed"


Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

Oven Igniter replacement part & video

"I found the part i needed, ordered it, confirmation email included a how-to video that was excellent. it took 20 mins and i saved $150. 2 thumbs up."

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Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

Fast Ship

"Got the right part at a good price and very fast shipping. Would buy from them again."


Rep reply posted 2019-01-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

Exact replacement

"Needed new springs for microwave fan door.
Got exact replacement springs at reasonable price and fast. A good source for parts.
"


Rep reply posted 2019-01-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

Seal

"Received when promised. Replaced bad seal. Replacement fits and works perfect!"

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Rep reply posted 2019-01-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

Good parts- Good delivery

"Correct parts and quick delivery!"


Rep reply posted 2019-01-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-09

Right part, good price, fast delivery.

"It was a simple part, but I easily found the correct one, it was priced right, and delivered promptly."


Rep reply posted 2019-01-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-09

Bad Delivery by FEDEX!

"This would be a five start rating except FedEx is taking way longer than promised to deliver. I paid extra for the five day delivery and it we are at eight days. There is no updated tracking information from FedEx since the 4th of January. I could have driven across the three states and picked up the parts and been back by now and have my dryer up and running. Federal Express ****!! and it is hurting a really good company like this one. I'm writing a review and I still don't have my parts thanks to Fed Ex. Don't use FedEx. "

Detailed Review Benchmark + -
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Rep reply posted 2019-01-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. I apologize that there has been a delay with the courier. Per your tracking information, your package is scheduled to be delivered today, on 1/9. If it does not arrive, please contact us and let us know, and we'll try to help you out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-08

order for bosch dishwasher

"received what we ordered."


Rep reply posted 2019-01-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-08

Dishwasher Part

"I received the part on time and in perfect shape. Just what I ordered."


Rep reply posted 2019-01-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-08

Washing machine pump replacement

"Staff were great, part delivered early and the video was perfect to explain pump removal and replacement. For a little time and Appliance Parts Pro help I saved the cost of a new washing machine. Thanks"


Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-07

Got it

"finally came, put it in works perfect.thanks for your help and sending me the part I needed.will definitely recommend your company to anyone that needs help and parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-08

Dishwasher repair

"I found the leak myself went online found the part that I needed ordered it put it on myself on it works perfectly. Saved myself a lot of Money!"


Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”