ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-05

Then it's done

"I ordered the mircowave part on Jan 1st and received it on Jan 5th, and very well packed,"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-05

Great parts resource

"Had exactly what I needed at a great price but shipping was very high for something that could have been sent in a 1st class envelop. "


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-05

Great selection of parts plus excellent service!!!

"Lightning fast smooth transaction!!! Replacement video was outstanding!!!"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-05

Surprised

"I was really surprised to find a site that had everything I might need to keep my old dishwasher in primo condition. They don't make you buy more than you need just to get the little part. And...they delivered fast. I have locked this site away in my favorites as I may need them again in the future."


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-05

Dishwasher

"Excellent product and delivery"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-05

Dish washer utensil basket

"I read long to replace the utensil basket in my Fridgidaire Dishwasher. I looked first at Fridgidaire website, the 3piece basket was around $40 ea. I found the exact same 3piece for $35 total. I received then in around 3 days. They were the exact same basket I was replacing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-05

Received what I ordered in a timely manner.

"All was great. Would order from them again."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-05

Fast, easy and accurate...

"Found the part I was looking for and was over 70% cheaper than ordering from the manufacturer. Plus, I was finished with the order in less than 10 minutes. "


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-05

EZ PZ

"Great cutout diagrams and relatively prompt delivery."


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-04

Confident purchase; perfect fit.

"Needed replacement lower basket for our Bosch dishwasher, built in 2005. Other sites offered confusing (discontinued) part numbers and an uncertain fit (at higher prices). AppliancePartsPros had a fitment guide and confirmed my selection as appropriate. Delivered on-time and perfect fit. Happy buyer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-04

Excellent service

"Had issues with FedEx losing my package, they replaced it right away to get me the part i needed. Thanks!"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-04

Exactly what I needed - and VERY fast.

"They had the part I needed, it shipped the same day and was delivered the next day.
You can not ask any more from a company.
"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-04

Two things

"Picking the part I needed was simple. Second, there was a video on how to install it. Couldn't ask for more. Delivery was prompt. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-04

excellent service.

"recieved my order 2 days early and was exactly as described. Even came with a part I forgot to order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-03

Ice maker

"Everything went well.
Will use again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”