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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-07

Perfect performance

"I have ordered from here several times over the years snd every time the delivered! On time every time with the correct parts.

Well Done!
"


Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-07

Sa.sung light for mjcrowave

"Still have not rec 'd parts"


Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. Your order shipped on 1/2, due to the New Year's holiday. Per your tracking information, it is currently scheduled to arrive on 1/10. If it does not arrive by then or if there are any issues once the order arrives, please don't hesitate to reach out to us and we will work to help.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-07

Great experience

"I ordered a dryer heating element and thanks to your great video I was able to save a bundle and repaired it myself. I’m a 70 year old granny. Not bad!!!!"


Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-07

Prompt and efficient service

"This was my second order from AppliancePartsPros. The first order was about 3 years ago. Both times I was able to find the needed part easily on their website. And both times the part arrived promptly, within a week of my order. I will definitely contact this company should I need an appliance part in the future. "


Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-07

Happy customer

"The website was very helpful in finding the part I needed. And the order was sent out and received as indicated. I would order from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Rep reply posted 2019-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-01-05

Repair man

"I got the wrong part shipped to me.now have to pay for shipping me the wrong part"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you already called us to let us know that you placed an order for an incorrect part, and we helped you set up a return and place an order for the correct part. If you need any further help, please don't hesitate to contact us and we will be glad to help.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-07

Gremlins in the dryer

"Every thing was just fine "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
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Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-07

Awesome Site

"Very easy to find otherwise hard to find parts!!! Search is super easy!"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-07

quick response

"the part came quick and was neaty package in a special box"


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-06

Valve

"Delivered as advertised, exact replacement part, easy fix."


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-06

Dishwasher repair

"Ordered the parts and they arrived in no time at all."


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-06

' Easy Peasy '

"I had no problem finding and ordering my replacement part . Nice change of pace . "


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-01-06

Parts arrived in good condition, with good instructions provided, and correct parts for repair.

"This was a good experience, though took a little longer to be shipped than I had expected. Overall a good experience."


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-06

Great Advise!

"We were pricing new dryers when we came across your website. Thank you for such an informative site and a product that worked just as described. Our dryer works better than before! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-06

Clothes Washer Bearings

"The main bearings that I ordered arrived in an acceptable time. The bearing seal took a little longer than it should have, even considering that it was a standard, not a rush order. The bearings and seal fit perfectly. The installation video was accurate and easy to follow. The parts ordering process was easy and precise."


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”